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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
safe work environment
Job Description
HHM Hotels is a renowned hospitality management company specializing in the ownership and operation of premier hotel properties. With a commitment to delivering exceptional guest experiences, HHM Hotels is recognized for its dedication to service excellence, sustainability, and community involvement. The company manages various hotels that cater to diverse clientele, from business travelers to vacationing families, ensuring that every guest encounter is memorable and positive. HHM Hotels emphasizes employee growth and development, fostering a workplace culture built on core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These guiding principles help... Show More
Job Requirements
- High school diploma preferred
- previous housekeeping experience required or equivalent training preferred
- work schedule varies and may include working on holidays, weekends and alternate shifts
- requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas
- usage of cleaning chemicals
Job Qualifications
- High school diploma preferred
- previous housekeeping experience required or equivalent training preferred
Job Duties
- Greet and acknowledge guests in a courteous and friendly manner
- inspect assigned areas and perform cleaning tasks accordingly
- collect trash from the service landings and dispose of in outside trash dumpsters
- vacuum and dust guest corridors
- pick up bed and other linen from hotel floors and transport to the laundry collection site
- deliver clean linen to assigned sections
- report maintenance issues
- maintain cleanliness and organization of guest areas
- respond to guest inquiries and assistance
- work as a room attendant when staffing shortages occur or during peak periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- follow sustainability guidelines and practices related to HHM’s EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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