House Attendant

HHM Hotels is a renowned hospitality management company specializing in the ownership and operation of premier hotel properties. With a commitment to delivering exceptional guest experiences, HHM Hotels is recognized for its dedication to service excellence, sustainability, and community involvement. The company manages various hotels that cater to diverse clientele, from business travelers to vacationing families, ensuring that every guest encounter is memorable and positive. HHM Hotels emphasizes employee growth and development, fostering a workplace culture built on core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These guiding principles help create a dynamic and supportive environment for all staff, encouraging continuous improvement and commitment to quality service.

The House Person role at HHM Hotels is essential to maintaining the cleanliness, safety, and overall presentation of public areas within the hotel. This position involves a variety of responsibilities aimed at enhancing the guest experience by ensuring that hotel environments are welcoming and well-maintained. The House Person is expected to greet guests courteously and assist with inquiries, reflecting the company’s dedication to guest satisfaction. Duties include cleaning and organizing public spaces, collecting trash, vacuuming, dusting corridors, handling linens, and reporting maintenance concerns. The role requires a proactive approach to work, including the ability to step in as a room attendant during busy periods or staffing shortages.

This position offers an excellent opportunity for career growth within the hospitality sector, with potential advancement paths leading to roles such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager. HHM Hotels encourages employees to engage in sustainable practices through its EarthView program, emphasizing environmental responsibility as part of everyday operations. The role demands physical stamina and a commitment to safety, involving activities such as standing for long periods, lifting moderate weights, and adhering to safety protocols including the handling of cleaning chemicals in compliance with MSDS and OSHA standards.

As a House Person, individuals contribute significantly to the overall guest satisfaction scores and the hotel's reputation. The position is suited for those who enjoy working in a team-oriented, service-driven environment, and who are dedicated to maintaining high standards of cleanliness and guest care. HHM Hotels supports its employees with a culture of recognition and believes in empowering staff with the tools and training necessary to succeed. This role often requires flexibility in working hours, including holidays, weekends, and alternate shifts, to meet the operational needs of the hotel. Joining HHM Hotels as a House Person provides a meaningful starting point or continuation in a hospitality career with a reliable, growth-focused company.