Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $15.25
Work Schedule
Flexible
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid PTO
Uniforms Provided
Team member hotel discount
Job Description
Ascent Hospitality is a dynamic and growing hospitality company with an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. Committed to valuing people over numbers, Ascent Hospitality builds its culture around creating memorable experiences for both team members and guests alike. The company fosters a collaborative and supportive environment where individuals work together towards unified goals. It seeks to engage accomplished leaders who are passionate about serving others, strong communicators, and trendsetters who embrace challenges and adapt to change. This approach ensures that Ascent Hospitality continues to deliver exceptional service and innovative hospitality solutions across its expanding array of hotels.
The House Attendant role at Ascent Hospitality is vital to maintaining the high standards of cleanliness and guest satisfaction throughout the hotel. This position is primarily responsible for the upkeep of guest floors and public spaces which may include fitness centers, meeting rooms, and laundry support duties as assigned. Reporting to the Director or Manager of Housekeeping, Operations Managers, or General Manager, the House Attendant plays a key part in supporting room attendants by stocking supplies, transporting linens, cleaning various public areas, and assisting with heavy lifting tasks as needed. The job requires attention to detail, excellent customer service skills, and the ability to work effectively as part of a team in a fast-paced environment.
The position offers a competitive salary and a comprehensive benefits package, including health, dental, vision, and life insurance, 401k with employer match, paid time off, uniforms, and a team member hotel discount program. This makes Ascent Hospitality an attractive employer for individuals seeking stable, rewarding careers in hospitality. The role also demands physical stamina as it involves lifting, standing for extended periods, and handling cleaning equipment and chemicals.
By joining Ascent Hospitality as a House Attendant, candidates become part of an organization that prioritizes its people and their growth. The company’s mission centers on service excellence and fostering a workplace where every team member feels valued and empowered to contribute to a memorable guest experience. Those who thrive in customer service and team-oriented roles will find this opportunity both challenging and fulfilling within a vibrant hospitality setting.
The House Attendant role at Ascent Hospitality is vital to maintaining the high standards of cleanliness and guest satisfaction throughout the hotel. This position is primarily responsible for the upkeep of guest floors and public spaces which may include fitness centers, meeting rooms, and laundry support duties as assigned. Reporting to the Director or Manager of Housekeeping, Operations Managers, or General Manager, the House Attendant plays a key part in supporting room attendants by stocking supplies, transporting linens, cleaning various public areas, and assisting with heavy lifting tasks as needed. The job requires attention to detail, excellent customer service skills, and the ability to work effectively as part of a team in a fast-paced environment.
The position offers a competitive salary and a comprehensive benefits package, including health, dental, vision, and life insurance, 401k with employer match, paid time off, uniforms, and a team member hotel discount program. This makes Ascent Hospitality an attractive employer for individuals seeking stable, rewarding careers in hospitality. The role also demands physical stamina as it involves lifting, standing for extended periods, and handling cleaning equipment and chemicals.
By joining Ascent Hospitality as a House Attendant, candidates become part of an organization that prioritizes its people and their growth. The company’s mission centers on service excellence and fostering a workplace where every team member feels valued and empowered to contribute to a memorable guest experience. Those who thrive in customer service and team-oriented roles will find this opportunity both challenging and fulfilling within a vibrant hospitality setting.
Job Requirements
- Ability to understand, read, write and speak basic English
- Communicate with team members and guests
- Ability to apply commonsense understanding to carry out simple instructions
- Ability to comply in standardized situations with only occasional or no variables
- Must have excellent customer service skills
- Must be able to work effectively as a part of a team
- Ability to work flexible shifts and holidays
Job Qualifications
- Professional and energetic
- High school education or equivalent is preferred
- Experience: four to six months housekeeping experience or training preferred, but not required
- Must have excellent customer service skills
- Must be able to work effectively as a part of a team
- Ability to understand, read, write and speak basic English
- Ability to apply commonsense understanding to carry out simple instructions
- Ability to comply in standardized situations with only occasional or no variables
Job Duties
- Cleans, vacuums hallways, lobbies, corridors, elevators, stairways
- Sweeps, scrubs, waxes and polishes floors using brooms, mops and powered scrubbing and waxing machines
- Cleans rugs, carpets, upholstered furniture and draperies using vacuum cleaner
- Dusts furniture and equipment
- Polishes metalwork, such as fixtures and fittings
- Washes walls, ceiling and woodwork
- Washes windows, door panels and sills
- Maintain public area cleanliness including restrooms
- Empties wastebaskets and empties and cleans ashtrays
- Transports trash and waste to disposal area
- Stocks Room Attendant carts with linen and room supplies
- Strip or remove dirty linen and transport to Laundry Room
- Retrieve clean linens from Laundry Room and properly stock on floors
- Fold towels, sheets, linens as needed
- Stock closets or storage areas as required including linens and supplies
- Assist Room Attendants with heavy lifting and moving of furniture and equipment in guest rooms as assigned
- Maintains storage areas organization and cleanliness
- May also assist with maintenance and cleaning of pool as applicable
- Responsibility assumed for careful use of supplies issued for performance of cleaning and maintenance duties
- Acknowledgement and a pleasant greeting given to each and every guest
- Thorough knowledge of all in house product along with local area information to assist customer when needed
- Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms
- Timely within 10 minutes response to customer needs for housekeeping supplies
- Guest name to be used at all times upon entering an occupied room
- Other duties may be assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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