Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $29.14 - $29.90
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
stock purchase program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations proudly presents an exceptional career opportunity at our newest property in New York City, The Central At 5th Hilton Club Resort. This stunning 161-room resort is situated in the heart of Manhattan, just steps from iconic landmarks such as Fifth Avenue, Times Square, the Theater District, and Central Park. Hilton Grand Vacations is a part of the distinguished Hilton portfolio, known worldwide for providing outstanding hospitality and memorable guest experiences. Our NYC property embraces this tradition by offering a luxurious environment for our owners, members, and guests to enjoy memorable vacations in one of the most vibrant cities in the world.
At Hilton, team members are considered family, and here at The Central At 5th, we are no different. We emphasize creating a workplace culture that fosters professional growth, respect, and inclusion. Our team is dedicated to delivering service excellence every day while encouraging personal development and career advancement within the Hilton Grand Vacations family. This is a full-time opportunity with competitive hourly pay ranging from $29.14 to $29.90, coupled with extraordinary benefits typically starting from day one, making it not just a job but a fulfilling career path.
The role available is that of a Room Attendant, a crucial team member responsible for upholding the highest cleanliness and hygiene standards throughout the hotel. The Room Attendant will directly impact the guest experience by ensuring all guest rooms and public areas such as hallways and service landings are impeccably maintained. The duties include cleaning assigned rooms according to priorities set by Executive Housekeeping and maintaining the overall aesthetic and sanitation of the property. This role demands attention to detail, speed, accuracy, dependability, and the ability to work courteously and cooperatively with fellow team members and guests alike.
Joining us means you will engage in meaningful work such as bed making, managing laundry bags, dusting and polishing fixtures, replenishing amenities, cleaning bathrooms thoroughly, vacuuming rooms, and handling guest concerns to ensure satisfaction. You will also contribute to maintaining the safety and security of our guests by adhering to fire and emergency protocols and OSHA guidelines for cleaning products. Additional responsibilities include restocking cleaning carts, inspecting furniture condition, tracking room status updates, and reporting maintenance issues.
This position is ideal for individuals who thrive in a dynamic, fast-paced hospitality setting and want to grow their career with a globally recognized brand. Previous experience in luxury hotels is highly preferred but not mandatory. We seek candidates who possess strong interpersonal skills and the ability to communicate effectively in English, operate cleaning equipment properly, and maintain professionalism when working with guests and team members. As an equal opportunity employer, Hilton Grand Vacations celebrates diversity and ensures all employees have access to reasonable accommodations, supporting a truly inclusive workplace environment. We encourage candidates seeking long-term development, comprehensive benefits, and a supportive work atmosphere to explore this vibrant opportunity with us.
At Hilton, team members are considered family, and here at The Central At 5th, we are no different. We emphasize creating a workplace culture that fosters professional growth, respect, and inclusion. Our team is dedicated to delivering service excellence every day while encouraging personal development and career advancement within the Hilton Grand Vacations family. This is a full-time opportunity with competitive hourly pay ranging from $29.14 to $29.90, coupled with extraordinary benefits typically starting from day one, making it not just a job but a fulfilling career path.
The role available is that of a Room Attendant, a crucial team member responsible for upholding the highest cleanliness and hygiene standards throughout the hotel. The Room Attendant will directly impact the guest experience by ensuring all guest rooms and public areas such as hallways and service landings are impeccably maintained. The duties include cleaning assigned rooms according to priorities set by Executive Housekeeping and maintaining the overall aesthetic and sanitation of the property. This role demands attention to detail, speed, accuracy, dependability, and the ability to work courteously and cooperatively with fellow team members and guests alike.
Joining us means you will engage in meaningful work such as bed making, managing laundry bags, dusting and polishing fixtures, replenishing amenities, cleaning bathrooms thoroughly, vacuuming rooms, and handling guest concerns to ensure satisfaction. You will also contribute to maintaining the safety and security of our guests by adhering to fire and emergency protocols and OSHA guidelines for cleaning products. Additional responsibilities include restocking cleaning carts, inspecting furniture condition, tracking room status updates, and reporting maintenance issues.
This position is ideal for individuals who thrive in a dynamic, fast-paced hospitality setting and want to grow their career with a globally recognized brand. Previous experience in luxury hotels is highly preferred but not mandatory. We seek candidates who possess strong interpersonal skills and the ability to communicate effectively in English, operate cleaning equipment properly, and maintain professionalism when working with guests and team members. As an equal opportunity employer, Hilton Grand Vacations celebrates diversity and ensures all employees have access to reasonable accommodations, supporting a truly inclusive workplace environment. We encourage candidates seeking long-term development, comprehensive benefits, and a supportive work atmosphere to explore this vibrant opportunity with us.
Job Requirements
- High school diploma or equivalent
- proficiency in English (speak, read, write) to communicate with guests, co-workers, and management
- working knowledge of proper housekeeping equipment usage
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision
- interpersonal skills and ability to work well with co-workers and the public
Job Qualifications
- High school diploma or equivalent
- proficiency in English to communicate with guests, co-workers, and management
- working knowledge of proper housekeeping equipment usage
- ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision
- interpersonal skills and ability to work well with co-workers and the public
- prior hotel experience preferred especially in luxury hotel environment
Job Duties
- Empty trash containers and recycling bins
- remove all terries and replace with clean ones par to designated layout
- remove all soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor
- transport cart with cleaning supplies, amenities and linens to guest rooms, and return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean
- replace laundry bags and slips, and make up beds, cribs, and rollaway beds with clean linen
- clean closets and door tracks on check-out rooms, under beds, chairs and sofa, removing dust and debris
- ensure correct amount and placement of hangers, extra blanket/pillow and other amenities
- dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV, remote, and cable box, and remove dust, spots, and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones
- inspect condition of all furniture for tears, rips or stains and realign furniture to floor plan
- open all drawers/doors in check-out rooms, remove items left by guest and dust inside
- replace designated amounts of amenities in desk, drawers, and guest service directory, fire safety, rate cards, and DND sign and replace as needed, and clean and replenish the coffee maker set
- vacuum throughout entire room and spray room with deodorizer
- handle guest complaints, ensuring guest satisfaction
- update status of rooms cleaned on assignment sheet and report any damages or maintenance problems to supervisor
- adhere to fire and emergency procedures, Lost and Found policy including key control, and proper use of cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements
- perform all other duties as assigned and deemed appropriate by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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