Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs

Job Description

JW Marriott Plano is a distinguished luxury hotel located in Plano, Texas, and it is part of the prestigious JW Marriott portfolio within Marriott International. Known for its commitment to delivering an unparalleled guest experience, JW Marriott blends elegance, comfort, and cutting-edge hospitality in a welcoming environment. With more than 100 luxury hotels worldwide, JW Marriott promises both staff and guests an exceptional journey centered on trust, innovation, empathy, and excellence. This establishment emphasizes the well-being of its employees as much as it values exceptional guest service, fostering a culture where everyone feels welcomed, valued, and empowered to be their best selves.

The Housekeeping & Laundry Expert role at JW Marriott Plano is a full-time, non-management position dedicated to maintaining the pristine appearance and cleanliness of hotel rooms and public areas. This role goes beyond simple housekeeping duties; it is integral in creating unique and memorable experiences for guests. As a Housekeeping Expert, you will be responsible for handling a range of cleaning functions, responding to guest requests, replenishing cleaning carts, and ensuring all hotel spaces are maintained to the highest standards. The role demands physical agility, as you will spend a significant portion of your shift on your feet, walking, bending, lifting, and moving objects weighing up to 50 pounds without assistance.

Safety is paramount at JW Marriott, and Housekeeping Experts must ensure a safe work environment by adhering to company policies and procedures, respecting confidentiality, and maintaining a professional appearance and demeanor. This role requires a commitment to quality and efficiency, directly contributing to the hotel’s smooth operation and guest satisfaction. Working as part of this dedicated team means you will be part of a global community, where diversity and inclusion are celebrated, and where your contributions are valued. JW Marriott provides continuous training, development opportunities, and a supportive atmosphere, allowing you to advance your career within the luxury hospitality industry while embodying the brand's legacy of unparalleled service.

Job Requirements

  • high school diploma or equivalent
  • physical ability to perform housekeeping duties
  • availability to work full-time
  • ability to follow safety and hygiene standards
  • willingness to work in a fast-paced environment
  • customer service orientation

Job Qualifications

  • high school diploma or equivalent
  • prior experience in housekeeping or custodial services preferred
  • ability to stand, walk, bend, and lift up to 50 pounds
  • strong attention to detail
  • good communication skills

Job Duties

  • clean and maintain guest rooms to high standards
  • respond to guest requests promptly
  • replenish cleaning supplies and equipment
  • maintain cleanliness in public areas
  • handle guest belongings with care and confidentiality
  • follow safety and hygiene protocols
  • assist in other reasonable tasks as assigned

Job Criteria

Experience

No experience required


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