Hourly Shift Manager

Papa John's Pizza of Utah is a well-established and locally owned company that has proudly served the greater Salt Lake City region for 26 years. Known for its commitment to quality and community involvement, Papa John's Pizza has built a strong reputation as a trusted provider of delicious pizza and exceptional service. As a proud partner with the military, local schools, first responders, and other community institutions, the company fosters meaningful relationships that contribute to its ongoing success. With a focus on community values, teamwork, and customer satisfaction, Papa John's Pizza of Utah continues to grow and thrive as a beloved local brand.

The role of a Shift Manager at Papa John's Pizza of Utah is vital to maintaining the high standards and smooth operation of each store outlet. This position involves comprehensive supervision and resource management to ensure that daily activities are executed efficiently and effectively. The Shift Manager is responsible for overseeing every facet of store operations, including managing staff performance, stock control, sales targets, and customer service quality. This managerial role demands excellent organizational and leadership skills, with a focus on motivating and guiding team members to meet and exceed sales goals while providing customers with an outstanding shopping experience.

Key responsibilities of the Shift Manager include recruiting, training, and appraising staff to build a competent and motivated workforce. The Shift Manager also handles budgeting, maintains financial and statistical records, and ensures compliance with safety and health regulations at the store level. Addressing customer complaints and queries in a courteous and professional manner is another important aspect of the role, alongside managing stock levels and pricing controls to maximize profitability and productivity.

In addition to operational duties, the Shift Manager plays a key role in promotional activities by preparing displays and materials as well as coordinating promotional prospects, benefits, and salaries for their team. This position also focuses on staff development by providing opportunities for growth and advancement within the company. Strong communication skills, commercial awareness, resourcefulness, and problem-solving abilities are essential qualities for success in this role.

Papa John’s Pizza of Utah is looking for a Shift Manager who is reliable, accommodating, courteous, and friendly, ensuring that both customers and team members feel valued and supported. This opportunity is ideal for individuals passionate about leadership, customer service, and contributing to a winning team environment in a company with deep community ties.