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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.92
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Dave's Hot Chicken is a rapidly growing restaurant brand that originated from a humble hot chicken stand in East Hollywood. Founded by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan, the company has quickly evolved from a simple parking lot stand to a beloved restaurant chain known for its perfectly fried, juicy, and tender hot chicken. The concept was born from Dave's experience as a chef trained under the prestigious Thomas Keller, which helped shape the unique seasoning and preparation that have since created a cult following. The restaurant offers a menu centered on high-quality hot chicken... Show More
Job Requirements
- Must be at least 18 years old and fluent in English
- Current student or high school diploma/GED preferred
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, holidays, opening and closing shifts
- Ability to stand for long periods of time and work in a fast-paced environment
- Ability to bend and stoop and lift 50 - 75 lbs comfortably
- Ability to work in close quarters and around heat
- Positive attitude while conducting any and all duties
- Commitment to Guest satisfaction
- Effective communicator with co-workers and the Restaurant Management Team
- Excellent organization, planning, time management, delegation, and problem-solving skills
- Must have reliable transportation to work, a driver's license, and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Job Qualifications
- Current student or high school diploma/GED preferred
- Certified in all stations following the DHC Training Program
- Excellent organization, planning, time management, delegation, and problem-solving skills
- Positive attitude and commitment to Guest satisfaction
- Effective communicator with co-workers and the Restaurant Management Team
- Ability to provide direction, supervision, and feedback to maintain team morale and productivity
Job Duties
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Abide by and enforce the rules and direction given by the Restaurant Management Team and refrain from insubordination
- Communicate to their immediate Supervisor when additional training guidance and practice is needed
- Effectively and consistently conduct required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
- Assign duties to specific Team Members based on role and skills
- Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
- Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
- Ensure Team Members work together to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery such as ice cream dispensers, fryers, warmers, etc.
- Ensure Restaurant cleanliness is conducted daily by delegating clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
- Provide direction, supervision, and feedback to maintain high productivity and Team morale
- Communicate Team Member work performance to the Restaurant Management team and address performance issues
- Train new and current Team Members on tasks
- Balance cash drawers and prepare cash deposits as assigned
- Plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including checklists
- Supervise and perform closing and/or opening activities as directed
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire Team
- Follow all company guidelines for food and cash controls and cost control guidelines
- Communicate effectively to resolve interpersonal issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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