Hourly Assistant Manager

YUM! Brands, Inc. is a global leader in the restaurant industry, known for its iconic brands such as KFC, Taco Bell, and Pizza Hut. The company operates a vast network of restaurants worldwide, focusing on delivering consistent quality, innovative menus, and exceptional customer service. YUM! Brands is committed to fostering a diverse and inclusive workplace that believes in the potential of all its people. The company emphasizes equity, inclusion, and belonging across all dimensions of diversity and provides reasonable accommodations for applicants with disabilities or special needs. This employer is dedicated to creating a supportive environment where employees can grow their careers and develop their leadership skills.

The position of Hourly Assistant General Manager (SAM) at YUM! Brands is a critical role supporting the day-to-day operations of an assigned restaurant. This role involves supporting the Restaurant General Manager in achieving operational goals including sales building, inventory management, labor controls, quality assurance in product and service, and sanitation standards. The SAM plays an essential role in managing the staff by recruiting, training, motivating, and conducting performance evaluations to foster a high-performing team culture. This role demands a strong focus on leadership, problem-solving, and decision-making skills, alongside a commitment to maintaining excellent service and compliance with health and safety regulations.

As a developmental role, the Hourly Assistant General Manager position serves as a pathway to becoming a Restaurant General Manager. The SAM will gain hands-on experience and mentorship in all aspects of restaurant management, including resource management, financial controls, associate development, and succession planning. This position requires adaptability, resilience, and a proactive attitude to manage shifting priorities and lead through change effectively.

The work environment is fast-paced and physically demanding, requiring the ability to lift up to 75 pounds, perform repetitive motions, and adapt to extended hours based on business needs. Additionally, occasional travel for off-site meetings is expected. The role is salaried as an hourly management position, reflecting the extensive responsibilities and leadership expectations. YUM! Brands values high energy, respect, integrity, and self-motivation, encouraging their managers to empower teams to deliver their best while upholding the brand’s reputation for quality and customer satisfaction. This position offers a robust opportunity for professional growth within a respected global restaurant organization focused on innovation, teamwork, and social responsibility.