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Hotel Valet Operations Manager - The Guest House at Graceland

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $55,000.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
Company-paid Basic Life and AD&D Insurance
short-term and long-term disability
401k retirement savings plan
Paid Time Off
Paid holidays
paid floating holidays

Job Description

Towne Park is a reputable hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests across the country. Known for its commitment to compassionate service, Towne Park prioritizes making an impact beyond just providing a job by fostering an environment where employees can contribute to creating smiles and memorable moments every day. This company operates in the specialized field of hospitality management, which includes managing parking services at healthcare facilities, airports, and other venues where excellent customer interaction is paramount. Towne Park's mission revolves around enhancing the overall experience of its clients’ guests and associates,... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum two years of related experience in hospitality or business management
  • ability to drive manual transmission vehicle
  • valid driver's license with a clean driving record
  • must be 18 years or older
  • successful completion of criminal background check, motor vehicle record check, and drug screening
  • availability to work extended hours including evenings and weekends
  • able to lift and/or move up to 75 pounds occasionally
  • willingness to travel up to 10 percent of the time

Job Qualifications

  • associate's degree preferred and a minimum of two years of related experience and/or training
  • knowledge of general business practices including accounting, human resources and customer service
  • must be able to drive manual transmission
  • must have and maintain a valid driver's license and clean driving record
  • must be at least 18 years of age and able to pass a criminal background, MVR and drug screen

Job Duties

  • understand and drive business metrics and performance measurements to ensure effectiveness, high performance and compliance
  • demonstrate the ability to improve the financial performance and profitability of the account
  • understand the contractual agreement and recognize ways to maximize opportunities
  • manage scheduling, overtime for associates, tip reporting, and timekeeping
  • recruit and hire best people for the location
  • foster an environment that retains talented associates
  • ensure guest/patient service experience is delivered consistently on all shifts
  • develop cohesive working relationships with the client's staff
  • maintain regular communication channels with the client
  • fully understand and utilize the systems provided by Towne Park to control assets and expenditures
  • report all accidents and incidents immediately
  • maintain relationships with present clients to obtain references and leads for new opportunities

Job Location

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