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Hotel Valet Cashier - Westin Houston Downtown

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences and making a positive impact on the lives of millions of patients, visitors, and guests. Founded on the principle that every interaction is an opportunity to create smiles, Towne Park focuses on delivering compassionate and attentive service that eases anxieties and elevates the overall hospitality experience. The company operates in the hospitality industry, providing diverse services with a strong commitment to quality and guest satisfaction. Towne Park’s passion for service is seen in their approach to support not only guests but also their team members, fostering a... Show More

Job Requirements

  • High school diploma or GED
  • One to three month(s) related experience and/or training
  • Basic math skills
  • Ability to read and write standard English language
  • Ability to comprehend simple instructions and correspondence
  • Ability to write simple correspondence
  • Ability to effectively communicate in one-on-one and small group settings
  • Ability to add, subtract, multiply and divide numbers including money
  • Ability to understand 24-hour and military time systems
  • Ability to understand applicable rates

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three month(s) related experience and/or training
  • Basic math skills
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • Ability to perform operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Must be able to read and write standard English language
  • Must be able to read and comprehend simple instructions, short correspondence and memos
  • Must be able to write simple correspondence
  • Must be able to effectively present information in one-on-one and small group situations

Job Duties

  • Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
  • Addresses guests using last names when appropriate
  • Treats guests and associates with courtesy, respect and dignity
  • Maintains accuracy and composure while under pressure
  • Appropriately uses the salutation of the day and welcomes guests to the location
  • Uses proper Towne Park phone etiquette
  • Assists guests with directions and all other inquiries
  • Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Determines guest charges and processes payments via cash, credit, or direct billing
  • Accurately categorizes tickets for audit purposes
  • Collects and reconciles revenue accurately and furnishes payment receipts
  • Completes accurate and timely shift reports
  • Follows all standard operating procedures related to cash banks
  • Operates equipment, including registers, gates, and credit card machines
  • Obtains information about daily events and rates to be charged
  • Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager

Job Location

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