Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $13.00 - $15.75
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider in the parking management industry, known for delivering exceptional customer service and innovative parking solutions. The company operates a range of parking facilities including garages, surface lots, valet services, and shuttle operations at various locations such as airports, commercial properties, and event venues. Towne Park is dedicated to creating a safe, efficient, and welcoming experience for all customers with a strong emphasis on employee training and operational excellence. The company values professionalism, hospitality, and a positive work environment, making it an attractive employer in the parking management sector.
The Valet Cashier role at Towne Park is a key front-line position focused on securing guest vehicle keys and managing cash transactions with accuracy and care. This role requires a combination of exemplary hospitality skills and dependable cash handling expertise to ensure a smooth and efficient parking service for guests. The Valet Cashier is responsible for greeting guests warmly, recognizing them by name, and providing helpful information about the facility and local attractions to enhance the guest experience. Beyond customer interaction, the role includes operating ticketing equipment such as registers and credit card machines, accurately recording and reconciling revenue at the end of shifts, and following all established cash handling procedures.
This position is structured as a scheduled AM or PM shift, emphasizing flexibility and reliability. Candidates will find opportunities for growth within Towne Park accompanied by competitive and fair compensation packages tailored to relevant experience and skills. The Valet Cashier also plays a crucial role in maintaining the cleanliness and organization of the workstation and surrounding parking areas, contributing to a professional and inviting atmosphere. Employees in this role must be prepared to work mostly outdoors in varying weather conditions and meet physical demands such as standing for long periods and occasional lifting.
Towne Park supports its employees with a range of benefits including accident and critical illness insurance, hospital indemnity, telemedicine access, and a 401k retirement savings plan. While seasonal and temporary roles may not be eligible for these benefits, full-time employees enjoy a supportive environment and resources that foster personal and professional well-being. The company also emphasizes safety, requiring all employees to clear background checks and drug screenings, ensuring a trustworthy and secure workplace.
In summary, the Valet Cashier is an essential member of the Towne Park team, combining customer service excellence with meticulous operational responsibility. This role suits individuals who thrive in dynamic environments, enjoy interacting with diverse guests, and take pride in contributing to a seamless parking and valet experience. With its emphasis on service, accuracy, and hospitality, Towne Park offers a rewarding career path for dedicated and detail-oriented candidates looking to grow in the parking and hospitality industry.
The Valet Cashier role at Towne Park is a key front-line position focused on securing guest vehicle keys and managing cash transactions with accuracy and care. This role requires a combination of exemplary hospitality skills and dependable cash handling expertise to ensure a smooth and efficient parking service for guests. The Valet Cashier is responsible for greeting guests warmly, recognizing them by name, and providing helpful information about the facility and local attractions to enhance the guest experience. Beyond customer interaction, the role includes operating ticketing equipment such as registers and credit card machines, accurately recording and reconciling revenue at the end of shifts, and following all established cash handling procedures.
This position is structured as a scheduled AM or PM shift, emphasizing flexibility and reliability. Candidates will find opportunities for growth within Towne Park accompanied by competitive and fair compensation packages tailored to relevant experience and skills. The Valet Cashier also plays a crucial role in maintaining the cleanliness and organization of the workstation and surrounding parking areas, contributing to a professional and inviting atmosphere. Employees in this role must be prepared to work mostly outdoors in varying weather conditions and meet physical demands such as standing for long periods and occasional lifting.
Towne Park supports its employees with a range of benefits including accident and critical illness insurance, hospital indemnity, telemedicine access, and a 401k retirement savings plan. While seasonal and temporary roles may not be eligible for these benefits, full-time employees enjoy a supportive environment and resources that foster personal and professional well-being. The company also emphasizes safety, requiring all employees to clear background checks and drug screenings, ensuring a trustworthy and secure workplace.
In summary, the Valet Cashier is an essential member of the Towne Park team, combining customer service excellence with meticulous operational responsibility. This role suits individuals who thrive in dynamic environments, enjoy interacting with diverse guests, and take pride in contributing to a seamless parking and valet experience. With its emphasis on service, accuracy, and hospitality, Towne Park offers a rewarding career path for dedicated and detail-oriented candidates looking to grow in the parking and hospitality industry.
Job Requirements
- high school diploma or general education degree (GED)
- must be able to pass a criminal background check and drug screen
- one to three months related customer service experience and/or training
- cashier/cash handling experience preferred
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- must be able to read and write standard english language
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of american money and weight measurement, volume and distance
Job Qualifications
- high school diploma or general education degree (GED)
- must be able to pass a criminal background check and drug screen
- one to three months related customer service experience and/or training
- cashier/cash handling experience preferred
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- must be able to read and write standard english language
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of american money and weight measurement, volume and distance
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- assists guests with directions, taxis, reservations, and other inquiries
- provides guests with information about outlets, meeting rooms, and/or amenities of the facility as well as main attractions in the area
- collects and reconciles revenue and furnishes receipts upon request
- accurately categorizes tickets for audit purposes
- completes accurate and detailed shift reports
- follows all cash bank standard operating procedures
- operates equipment, including register, gate, and credit card machine
- obtains information about daily events and rates to be charged
- identifies and collects revenue for overnight vehicles that have not been charged for parking
- maintains claim checks and guest folio archives
- produces guest vehicle key inventory for billing purposes
- pulls guest keys and places in pick up order
- maintains clean, neat work environment including all surrounding areas of cashier booth, parking areas, and trash receptacles
- completes all tasks in a timely manner as instructed by the Account Manager
- collects claim checks/tickets from all guests prior to issuing keys
- checks all keys for location of vehicle and damage surveys prior to securing keys
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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