Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Day Shifts
Split Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established hospitality services company dedicated to creating exceptional customer experiences and fostering a workplace that values impactful service. Known for its commitment to delivering smiles through exceptional guest interactions, Towne Park serves millions of patients, visitors, and guests across its many locations. The organization takes pride in its ability to provide compassionate, respectful, and professional services that ease the anxiety of patients and their families, create memorable moments for guests in unfamiliar cities, and support colleagues as part of a dedicated team. The company culture is deeply rooted in the joy that comes from making a... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three month(s) related experience and/or training
- Basic math skills
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
Job Qualifications
- High school diploma or general education degree (GED)
- One to three month(s) related experience and/or training
- Basic math skills
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
- Addresses guests using last names when appropriate
- Treats guests and associates with courtesy, respect and dignity
- Maintains accuracy and composure while under pressure
- Appropriately uses the salutation of the day and welcomes guests to the location
- Uses proper Towne Park phone etiquette
- Assists guests with directions and all other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Determines guest charges and processes payments via cash, credit, or direct billing
- Accurately categorizes tickets for audit purposes
- Collects and reconciles revenue accurately and furnishes payment receipts
- Completes accurate and timely shift reports
- Follows all standard operating procedures related to cash banks
- Operates equipment, including registers, gates, and credit card machines
- Obtains information about daily events and rates to be charged
- Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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