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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $13.00 - $15.00
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company known for its commitment to delivering exceptional experiences that create smiles and positive impacts every day. Founded with the mission to provide compassionate, attentive, and friendly service, Towne Park proudly serves millions of patients, visitors, and guests across various locations. The company’s core values emphasize making a meaningful difference in the lives of those they serve, whether by easing the anxiety of a patient and their family, creating memorable guest experiences in new cities, or supporting colleagues and team members. Towne Park’s dedication to service excellence makes it a rewarding place to... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience or training or equivalent education and experience
- Knowledge of customer and personal service principles
- Ability to read and write English
- Ability to comprehend instructions and correspondence
- Ability to perform basic math including addition, subtraction, multiplication, division with American money units
- Ability to understand 24-hour and military time
- Ability to safely operate a vehicle and perform parking maneuvers
- Physical ability to perform job tasks including lifting up to 100 pounds
- Willingness and ability to work outdoors in various weather conditions
- Weekend availability recommended
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or commutable distance where employed
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three-digit numbers and multiply and divide with tens and hundreds using American money units
- Ability to understand 24-hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledges and greets guests within five feet using their last names
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage
- Opens vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms, amenities, and local attractions
- Delivers messages, items and guest amenities as requested
- Shuttles guests to approved locations
- Explains parking rates and retrieval procedures
- Issues claim checks after receiving vehicle keys and collects claim checks before issuing keys
- Completes and maintains all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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