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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to delivering exceptional experiences that create smiles and foster positive impacts on patients, visitors, and guests in various settings. Known for its unwavering commitment to compassionate and attentive service, Towne Park operates in the hospitality industry with a specialized focus on parking management and guest service. The company plays a vital role in enhancing the journey of millions of individuals by providing quality valet parking services and hospitality assistance in hotels, healthcare facilities, and event venues. Towne Park’s work culture emphasizes the importance of making each interaction meaningful, whether providing comfort... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for state of employment or within commutable distance
- One month related experience or training or equivalent combination of education and experience
- Ability to read and write in English
- Ability to perform basic math operations
- Ability to operate a vehicle safely
- Strong customer service skills
- Availability to work flexible schedules including evenings, weekends and holidays
- Physical ability to perform job duties including lifting heavy objects and standing for extended periods
- Willingness to work outdoors in various weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state of employment or within commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to understand and use simple instructions, short correspondence and memos
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic mathematical operations including addition, subtraction, multiplication and division
- Ability to understand 24-hour and military time systems
- Ability to understand applicable time rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Greet guests within five feet using a professional and friendly approach
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles safely while driving cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about facility outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle location, damage surveys and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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