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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $9.00 - $10.00
Work Schedule
Day Shifts
Split Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k
Job Description
Towne Park is a leading provider specializing in parking management solutions, dedicated to delivering exceptional service and convenience to guests at a variety of locations including hotels, airports, and entertainment venues. Known for its commitment to customer satisfaction and operational excellence, Towne Park prides itself on maintaining a professional and welcoming environment that caters to the unique needs of each guest. The company emphasizes safety, efficiency, and hospitality in all aspects of its operations, making it a trusted name in the parking services industry. As a part of its workforce, Towne Park offers competitive wages and opportunities for advancement while... Show More
Job Requirements
- high school diploma or GED
- valid driver’s license for the state of employment or commutable distance
- minimum one month related experience or equivalent combination of education and experience
- knowledge of customer service principles and processes
- ability to read, write, and comprehend English
- effective communication skills
- basic math skills including addition, subtraction, multiplication, division, and understanding of money units
- understanding of 24-hour and military time
- ability to operate a manual transmission vehicle
- ability to perform parallel parking maneuvers
Job Qualifications
- high school diploma or general education degree (GED)
- must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
- one (1) month related experience and/or training, or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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