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Hotel Valet Attendant - Hilton Lincoln Center

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $14.00
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a dedicated hospitality services company focused on creating exceptional experiences through compassionate and attentive service. With a presence in numerous locations serving millions of patients, visitors, and guests, Towne Park prides itself on making a meaningful impact every day. The company operates primarily in the parking and guest services industry and builds its reputation on professionalism, safety, and customer satisfaction. It provides a work environment where employees are not just workers but valued team members who contribute to positive and memorable experiences for all clients. Towne Park places a high value on creating smiles by delivering outstanding... Show More

Job Requirements

  • High school diploma or GED
  • Valid driver’s license for the state or commutable distance
  • One month related experience or equivalent education and experience
  • Knowledge of customer service principles
  • Ability to read and write standard English
  • Ability to communicate effectively
  • Ability to perform basic math with money
  • Ability to understand 24 hour and military time
  • Ability to understand applicable rates
  • Ability to operate manual transmission (highly desirable)
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state or within a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read, write and comprehend standard English
  • Ability to effectively communicate in one-on-one and small group situations
  • Ability to perform basic mathematical operations including addition, subtraction, multiplication and division with money units
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission vehicle is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide information about facility amenities and local attractions
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures to guests
  • Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
  • Calculate and collect revenue when needed

Job Location

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