Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company focused on creating exceptional experiences through compassionate and attentive service. With a presence in numerous locations serving millions of patients, visitors, and guests, Towne Park prides itself on making a meaningful impact every day. The company operates primarily in the parking and guest services industry and builds its reputation on professionalism, safety, and customer satisfaction. It provides a work environment where employees are not just workers but valued team members who contribute to positive and memorable experiences for all clients. Towne Park places a high value on creating smiles by delivering outstanding... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience or equivalent education and experience
- Knowledge of customer service principles
- Ability to read and write standard English
- Ability to communicate effectively
- Ability to perform basic math with money
- Ability to understand 24 hour and military time
- Ability to understand applicable rates
- Ability to operate manual transmission (highly desirable)
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read, write and comprehend standard English
- Ability to effectively communicate in one-on-one and small group situations
- Ability to perform basic mathematical operations including addition, subtraction, multiplication and division with money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission vehicle is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about facility amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue when needed
Job Location
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