Hotel Valet Attendant ($13/hr + Cash Tips Daily!) - AC Hotel Fort Worth
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company renowned for its commitment to delivering exceptional customer experiences through attentive and compassionate service. This company operates within the hospitality industry, focusing on creating positive and memorable moments for millions of patients, visitors, guests, and colleagues they serve daily. The core mission of Towne Park is to make an impactful difference by fostering smiles and satisfaction through every interaction, whether by easing the stress of hospital visits, enhancing guest experiences in new cities, or assisting coworkers. Their work culture promotes making a genuine difference, emphasizing each employee's role in the customer's positive... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license
- Reliable transportation
- Ability to work morning, afternoon, and evening shifts
- Good communication skills
- Ability to handle up to 100 pounds occasionally
- Ability to work outdoors in various weather conditions
- Customer service experience preferred
- Ability to maintain a professional and friendly demeanor
- Basic math skills
- Ability to operate vehicle safely
- Ability to follow established procedures
- Flexible availability
- Ability to stand or sit for extended periods
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence, and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one or small group situations
- Ability to perform basic math operations including addition, subtraction, multiplication, and division using American money
- Understanding of 24-hour and military time systems
- Ability to understand applicable rates related to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Practice proper phone etiquette
- Park and retrieve vehicles slowly and safely
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Provide directions, taxi assistance, reservations, and information about local amenities
- Deliver messages, items, and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tags, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect parking revenue as needed
- Post up in designated areas when not performing tasks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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