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Hotel Valet Attendant - AM/PM - Hourly + Tips = $19-$23/HR Potential - Marriott World Center Orlando
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $19.00 - $23.00
Work Schedule
Split Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company recognized for its commitment to delivering exceptional guest experiences. Specializing in parking and valet services, Towne Park operates across various locations, including hospitals, hotels, and entertainment venues, where it plays a critical role in shaping guest interactions and overall satisfaction. At Towne Park, the philosophy extends beyond mere service delivery — the company strives to create smiles and make a meaningful difference in the lives of millions of patients, visitors, and guests daily. This dedication to excellence reflects in the company culture that encourages associates to see each interaction as an opportunity... Show More
Job Qualifications
- high school diploma or general education degree (GED)
- knowledge of principles and processes for providing customer and personal services
- valid driver’s license for the state you are applying to work or within a commutable distance from the state you are applying to work
- one (1) month related experience and/or training or equivalent combination of education and experience
- ability to read and write standard English language
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to perform basic math operations using American money
- ability to understand 24 hour and military time systems
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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