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Hotel Valet Attendant - AM/PM - $19-$23/HR Potential - Hilton Orlando
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $10.98
Work Schedule
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401(k) retirement plan
Job Description
Towne Park is a leading parking management company renowned for delivering exceptional guest services across various locations. The company specializes in providing premium parking solutions that emphasize safety, efficiency, and outstanding customer experiences. Towne Park operates in multiple states in the U.S., catering to a range of clients including hotels, event venues, healthcare facilities, and commercial properties. Their commitment to service quality has earned them a reputation as a trusted partner in the parking and guest services industry.
The role of Guest Service Associate at Towne Park is integral to maintaining the company’s high standards of hospitality and operational exc... Show More
The role of Guest Service Associate at Towne Park is integral to maintaining the company’s high standards of hospitality and operational exc... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write, and comprehend standard English
- Ability to perform basic math operations including addition, subtraction, multiplication, division, and handling units of American money
- Ability to understand 24-hour and military time systems
- Ability to understand applicable parking rates and retrieval procedures
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
- Physical ability to lift up to 100 pounds occasionally and up to 50 pounds frequently
- Ability to work outdoors in various weather conditions
- Effective communication skills
- Ability to follow established operational instructions and departmental guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or commutable distance where working
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend instructions, short correspondence, and memos
- Ability to write simple correspondence
- Effective communication skills for one-on-one and small group situations
- Basic math skills including addition, subtraction, multiplication, division, and money handling
- Understanding of 24-hour and military time systems
- Understanding of rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and general inquiries
- Provide information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks only after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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