Hotel Self Park Manager - Pacific Northwest

San Jose, CA, USA|Onsite, Travel

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $80,000.00 - $90,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Paid training

Tuition Assistance

Job Description

Parking Management Company (PMC) is a prominent national parking services provider headquartered in Nashville, Tennessee, with a specialized focus on hospitality-centric parking solutions. PMC is widely recognized for its comprehensive offerings, which include valet and self-parking management, shuttle transportation services, event parking, as well as porter and bell services. Serving a diverse array of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues, PMC has established itself as a leader in the parking management industry. The company's hallmark is its white-glove, customer-first service approach, which reflects its commitment to functioning as a seamless extension of the... Show More

Job Requirements

High school diploma or general education degree (GED)
Minimum three years of supervisory and related customer service or hospitality management experience preferred
Management or leadership related training, certifications or business education preferred
Ability to travel up to 50% including up to 15 business days per month
Ability to utilize operational software and technology systems proficiently
Strong communication and interpersonal skills
Capable of managing financial reporting including budgets and profit-and-loss statements
Must be able to handle physical demands including vision requirements
Flexible and adaptable to evolving business needs
Willingness to use personal cell phone for operational communications as necessary

Job Qualifications

High school diploma or GED
Minimum of three years supervisory experience in customer service or hospitality management preferred
Management or leadership training and business certifications preferred
Advanced client management skills with ability to build and sustain relationships
Strong analytical and problem-solving abilities focused on revenue and payroll data
Effective training and leadership skills, including team building and coaching
Experience managing payroll with expertise in scheduling and overtime control
Proficient in operational software and revenue management technology
Excellent verbal and written communication skills
Adaptable to changing environments and flexible in managing travel and operational demands
Ability to supervise associates across multiple sites in compliance with company policies

Job Duties

Provide leadership and oversight for multiple hotel self-parking locations
Set and refine performance measures to maintain high-quality service
Implement strategies to streamline operations and ensure compliance with company standards
Generate leads and secure new business opportunities
Collaborate with Human Resources and Division Leadership on market-competitive programs
Create and review revenue reports, budgets, and profit-and-loss statements
Manage labor and non-labor budgets efficiently
Recruit, hire, and onboard hotel self-park managers
Foster employee morale and enhance guest satisfaction through continuous improvement programs
Strengthen client relationships and identify new partnership opportunities
Travel up to 50% to perform site visits, support new account launches, and oversee operations
Provide consistent updates and performance insights to senior leadership
Utilize personal cell phone as necessary for operational communications
Remain flexible and responsive to evolving business objectives and operational needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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