Hotel Sales Manager

Albany, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $100.00

Work Schedule

Standard Hours

Benefits

Paid Time Off

Employee Discounts

performance bonuses

Professional growth opportunities

Positive work environment

Collaborative team culture

Job Description

We are a vibrant, guest-focused hotel committed to delivering exceptional experiences for both business and leisure travelers. Our property uniquely blends top-tier service with a warm, community-oriented atmosphere, creating a welcoming space where guests feel valued and at home. The hotel prides itself on providing personalized service, ensuring that every visitor's stay is memorable through attentive staff, well-appointed accommodations, and a strong dedication to hospitality excellence. As part of a forward-thinking and ambitious organization, our hotel prioritizes growth, innovation, and professional development, fostering an environment where team members can thrive and contribute meaningfully to our overall success.

Joining our team means becoming part of a dynamic environment that rewards initiative and performance while emphasizing collaboration and positivity. At the heart of our operations, we focus on building lasting relationships with our guests and local community, driving both revenue and brand presence. This environment is ideal for individuals passionate about hospitality and seeking a challenging yet supportive role where their efforts make a direct impact.

The position of Hotel Sales Manager is a critical role within our organization. This individual will be responsible for spearheading efforts to grow corporate and group accounts, establishing and nurturing key relationships within the local business community, and positioning our property as the preferred choice for events and accommodations. This is not just a sales position; it is an opportunity to shape the hotel's future by creating meaningful partnerships and advancing your career in a nurturing, growth-oriented team. The successful candidate will lead sales strategies tailored to increase revenue streams across room bookings, event bookings, and group business.

The Hotel Sales Manager will actively engage in prospecting new business by making cold calls, following leads, and visiting local companies, hospitals, government offices, and community organizations to present the hotel's offerings and secure long-term agreements. Representing the hotel at local networking events, business mixers, and industry gatherings is also a key responsibility, enhancing visibility and fostering community connections.

Additionally, conducting compelling property tours and presentations will be essential to highlight the unique value and amenities our hotel provides, ensuring potential clients recognize the benefits of choosing our venue. Maintaining and strengthening existing account relationships will drive repeat business and long-term loyalty. The role also supports marketing initiatives, including social media campaigns, special promotions, and local outreach programs, working closely with the marketing team to amplify brand presence.

Tracking all sales activities and leads meticulously is crucial for monitoring progress and consistently meeting or exceeding defined monthly and quarterly revenue goals. The manager will collaborate closely with the General Manager to refine and implement sales strategies that align with the overall business objectives and adapt proactively to market trends. This comprehensive role requires a driven, organized, and personable professional to lead our sales function and deliver outstanding results in a competitive hospitality market.

Job Requirements

Bachelor's degree in business, hospitality management, marketing, or related field preferred
Minimum of 3 years experience in sales, preferably in the hospitality industry
Demonstrated success in meeting or exceeding sales targets
Excellent communication and negotiation skills
Ability to travel locally for client visits and networking events
Proficiency with Microsoft Office Suite and CRM software
Valid driver's license and reliable transportation

Job Qualifications

Proven experience in sales, with hotel or hospitality industry experience strongly preferred
Comfortable and confident with cold calling, outside sales, and in-person networking
Familiarity with Sales Force, Cvent, or Lanyon Event systems is preferred but not required
Strong interpersonal, communication, and relationship-building skills with the ability to influence and negotiate effectively
Self-motivated, organized, and goal-oriented, with the ability to work independently while consistently achieving targets

Job Duties

Develop and execute comprehensive sales strategies designed to increase hotel revenue across room bookings, events, and group business
Generate new business by actively making cold calls, following up on leads, and strategically prospecting local companies, organizations, and institutions
Visit local businesses, hospitals, government offices, and community organizations to present the property, showcase its offerings, and secure long-term accounts
Attend networking events, business mixers, and industry gatherings to promote the hotel, build relationships, and enhance brand visibility
Conduct engaging property tours and presentations for potential clients to demonstrate the hotel's unique value and amenities
Maintain and strengthen relationships with existing accounts to ensure repeat business and long-term loyalty
Support marketing initiatives, including social media campaigns, special promotions, and local community outreach programs
Track all leads, outreach, and sales activities to monitor progress and consistently meet or exceed monthly and quarterly revenue goals
Collaborate closely with the General Manager to implement, refine, and optimize sales strategies that align with overall business objectives