Hotel Sales Manager

The Sturbridge Host Hotel + Conference Center is a distinguished hospitality establishment located in the heart of Sturbridge, Massachusetts, offering picturesque views of Cedar Lake. This full-service hotel boasts 232 guest rooms, including 24 mini suites and 5 premium suites, making it an ideal destination for both leisure and business travelers. Complementing the luxurious accommodations, the hotel features over 35,000 square feet of flexible meeting and event space. This versatile area is perfectly suited for a wide range of occasions including corporate meetings, weddings, conferences, and social events. The hotel also prides itself on its dynamic kitchen team, who provide a variety of customizable catering options designed to enhance every event and occasion with memorable dining experiences.

Since 2020, under new ownership, the Sturbridge Host Hotel has embarked on an ambitious modernization and renovation plan. This effort focuses on upgrading facilities, integrating state-of-the-art technology, and expanding opportunities for both staff and guests to enrich the overall guest experience. The hotel’s team is characterized by its dedication, professionalism, and warm hospitality, fostering an inviting environment where guests feel valued and cared for.

The Hotel Sales Manager position at the Sturbridge Host Hotel + Conference Center plays a crucial role in this evolving story of growth and success. This full-time role centers on driving revenue growth through proactive sales strategies, effective relationship management, and collaboration with the hotel’s events and operations teams. The individual in this position is responsible for identifying new business opportunities, nurturing existing client relationships, and ensuring the seamless execution of events that maximize client satisfaction and profitability for the hotel.

Success as a Hotel Sales Manager here requires a strategic mindset combined with excellent interpersonal skills and sales acumen. The role involves actively seeking new group, corporate, and event business, while maintaining a strong network of meeting planners, corporate partners, and travel agencies. Developing and implementing robust sales plans and responding promptly to sales leads are vital responsibilities. The manager also coordinates closely with other departments to ensure every event runs smoothly from start to finish, reinforcing the hotel’s reputation for outstanding service and hospitality.

In addition to these sales-focused activities, the Hotel Sales Manager represents the hotel at industry trade shows, networking events, and client site visits to increase brand awareness and generate new leads. Proficiency with hotel property management and sales platforms including Delphi, Opera, and Caterease, as well as CRM tools, is expected to effectively track and analyze sales activity and market trends. Flexible working hours that occasionally include evenings and weekends for special events are part of the job requirements.

Joining the Sturbridge Host Hotel means being part of a supportive, collaborative team culture that values professionalism, warm guest interaction, and teamwork. The hotel offers a competitive salary along with performance-based bonuses, providing a rewarding compensation package. There are also opportunities for career advancement and professional development, making this an excellent role for an experienced hospitality sales professional eager to advance their career in a vibrant, growing hotel environment. The hotel’s commitment to maintaining a professional and welcoming atmosphere for guests and colleagues alike further underscores the importance of strong communication skills, attentiveness, and a team-oriented approach.