Hotel Sales & Events Coordinator

SREE Hotels LLC is a prominent property management group known for its dynamic growth in the hospitality industry across the Southeastern United States. With a portfolio of 24 brand-name hotels located in key markets such as Charlotte, Raleigh, Durham, Columbia, Cincinnati, and Myrtle Beach, SREE Hotels LLC is expanding its reach while maintaining high standards of service and professional advancement opportunities. Their hotels include well-regarded brands such as Marriott and Hilton, catering to a wide range of travelers and events. The company's corporate office is situated in the accessible and scenic Ballantyne area of Charlotte, North Carolina, providing convenient access to major highways and airports, which facilitates seamless travel and operational logistics.

The company’s emphasis on employee development, competitive compensation, and comprehensive benefits fosters a supportive work environment where associates can build long-term careers in hospitality. Employees benefit from fully-paid health insurance after three years of service, dental and vision coverage, and a matching 401K plan, enhancing job satisfaction and financial security.

The Sales and Events Coordinator position at the SpringHill Suites by SREE Hotels LLC in Charlotte, NC, is a pivotal role that supports the sales department and ensures the smooth execution of events and group bookings. This role involves close collaboration with Sales Managers and Directors to manage event details, communicate requirements to hotel departments, and provide exceptional customer service. Effective coordination is essential to delivering successful events, from initial client interaction to post-event follow-up.

As a Sales and Events Coordinator, you will be responsible for maintaining accurate records, managing the logistical needs of event groups, creating banquet event orders (BEOs), and assisting with group reservations and event documentation. The role demands excellent organizational skills and attention to detail, ensuring that every event requirement is carefully documented and communicated to all relevant hotel teams. You will also be involved in preparing function reports, handling client inquiries through various communication channels, and aiding Sales Managers during site visits and proposals.

In addition to administrative responsibilities, this role requires a customer-centric attitude to handle client concerns proactively and maintain professional relationships across departments. Coordination includes managing space allocation, conducting hotel site tours, supporting sales calls with collateral materials, and participating in pre-conference meetings to guarantee client satisfaction. The position also requires flexibility to work occasional weekends and evenings based on event schedules.

The ideal candidate will have prior experience in hospitality sales, hotel front desk, catering, or events management, coupled with strong communication skills and the ability to navigate hotel operations and sales software systems. The Sales and Events Coordinator plays a vital role in promoting the success of the hotel’s events and supporting the growth objectives of SREE Hotels LLC, making this a rewarding career opportunity for those passionate about the hospitality industry.