Hotel Sales & Events Coordinator

SREE Hotels LLC is a rapidly expanding property management group specializing in the hospitality industry, with a strong presence across the Southeast United States. The company manages a diverse portfolio of 24 brand-name hotels, including prestigious brands like Marriott and Hilton, located in key markets such as Charlotte, Raleigh, Columbia, Cincinnati, and Myrtle Beach. Headquartered in the Ballantyne area of Charlotte, North Carolina, SREE Hotels combines strategic expansion with a commitment to exceptional service and operational excellence. The corporate office benefits from convenient access to major highways and airports, facilitating seamless business travel and operational support. SREE Hotels is known for offering its associates significant opportunities for professional growth and advancement within the hospitality sector, underpinned by a corporate culture that values training, development, and responsive support.

The Sales and Events Coordinator position is available at the Hampton Inn/Homewood Suites by Hilton hotels located in downtown Cincinnati. This role is integral to the sales and events team, providing essential support to Sales Managers and Directors in managing group, meeting, and event client interactions. The coordinator is responsible for ensuring all event and room requirements are accurately documented and communicated across hotel departments, thereby guaranteeing seamless execution and exceptional client satisfaction. The position comes with competitive pay, comprehensive professional training, and a robust benefits package that includes fully-paid health insurance after three years of service, dental and vision insurance, and a matching 401K plan.

As a Sales and Events Coordinator, you will manage various operational and administrative tasks, including maintaining and updating all active client files and sales databases, tracking room nights and food and beverage pick-ups, and supporting the sales department with logistical needs related to group equipment and collateral. You will work closely with meeting planners to understand their needs, aiding in staffing and resource allocation for other hotel operations such as the Front Desk. Accuracy in updating function bookings and calendars is crucial to optimizing space usage and supporting sales opportunities.

The role involves direct client interaction to detail event specifics, such as menu planning, decoration, equipment requests, and function space allocation. You will prepare detailed event documents including banquet event orders (BEOs), group resumes, and daily function reports, ensuring this information is efficiently distributed within the hotel. Addressing any client issues promptly to ensure high-quality service delivery is a key responsibility, alongside managing billing processes, deposits, and commission payments.

The Sales and Events Coordinator also conducts hotel site tours and assists Sales Managers in preparing for site visits and inputting rooming lists. The position demands professionalism, excellent interpersonal skills, and a customer-focused approach to maintain strong relationships across departments, guests, and clients. It requires flexibility to work some weekends and evenings as needed based on event schedules. Physical demands include frequent sitting, standing, walking, and occasional lifting, requiring adequate physical capability and stamina.

This role offers a promising career path within a dynamic and supportive company. If you are organized, detail-oriented, and passionate about hospitality sales and event coordination, the Sales and Events Coordinator position at SREE Hotels LLC represents an exciting opportunity to grow your career within a thriving hotel management group.