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Job Overview
Compensation
Hourly
Range $14.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
The Front Desk Agent role is a vital position within the hospitality industry, specifically tailored for a 4 or 5-star hotel environment. This hotel, known for delivering exceptional guest experiences and maintaining a luxurious atmosphere, is seeking a dedicated professional to join their team. As a prominent establishment in the hospitality sector, this hotel prides itself on excellence in service, ambiance, and guest satisfaction, attracting travelers who expect nothing but the best. The hotel operates with a commitment to quality, comfort, and a personalized approach to hospitality, thereby creating memorable stays for its guests.
The Front Desk Agen... Show More
The Front Desk Agen... Show More
Job Requirements
- minimum of a high school diploma or equivalent
- at least 2 years experience in a 4 or 5 star hotel
- ability to work professionally and reliably
- strong communication skills
- ability to work well in a team
- presentable appearance
- strong customer service orientation
Job Qualifications
- minimum of 2 years experience in 4 or 5 star hotel
- excellent customer service skills
- professional attitude
- strong work ethic
- team player
- friendly and presentable
Job Duties
- checking in guests
- checking out guests
- operating PBX phone system
- assisting with guest inquiries including folio and rate questions
- addressing guest concerns
- providing local concierge information
- assisting with luggage
- upselling hotel services
- supporting team members
- inputting maintenance and housekeeping requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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