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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.40
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
complimentary and discounted Hyatt hotel rooms
paid time off (PTO)
competitive pay
401(k) match
Employee stock option plan
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
free annual VIA bus pass/discounted parking
free meals provided in employee cafeteria
opportunities for career growth
Job Description
Hyatt is a globally recognized leader in the hospitality industry, renowned for its dedication to providing exceptional guest experiences across its portfolio of luxury and full-service hotels and resorts. With a commitment to quality, innovation, and outstanding customer service, Hyatt has established itself as a premier brand that values its guests and employees alike. The company fosters a supportive and inclusive work environment where associates are encouraged to develop their skills and grow their careers while delivering top-tier service to guests. Hyatt prides itself on maintaining high standards of cleanliness, comfort, and hospitality that create memorable stays for travelers around... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or cleaning services preferred
- Strong communication skills
- Ability to work in a fast-paced environment
- Ability to handle cleaning chemicals safely
- Physical capability to perform required duties including lifting and walking
- Flexibility to work various shifts including weekends and holidays
- Willingness to complete required training
- Commitment to maintaining confidentiality and security of guest information
Job Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- Preferred candidates will have refined verbal communication skills
- Must be able to push and pull a moderate amount of weight
- Must be able to bend at the waist, kneel down, stand, and walk for long periods of time
- Must be able to work any day including weekends and holidays
- Ability to work shifts between 6:00am and 8:00pm or 1:00pm and 11:30pm
- Preferred candidates will have completely open schedule availability
- Able to perform both Public Areas Attendant and Guest Request Runner duties as needed
Job Duties
- Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations
- Respond promptly and efficiently to guest complaints and needs
- Respond to pages and radio calls immediately
- Complete duties on the daily checklist/railroad schedule
- Follow proper use of approved chemicals and accurately label chemical containers
- Always use gloves and goggles when handling chemicals
- Complete Chemical Training and Blood Borne Pathogens Training
- Ensure security and confidentiality of all guest and hotel information and material
- Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings
- Work weekends and holidays as necessary
- Assist with Guest Request Runner responsibilities
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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