Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

The hiring establishment is a prominent casino hotel known for its commitment to providing exceptional hospitality and a memorable experience to its guests. This dynamic property combines the excitement of casino gaming with the comfort and luxury of a full-service hotel. Located in a vibrant area with a steady flow of guests, the hotel emphasizes cleanliness, customer service, and safety to ensure a welcoming atmosphere for all visitors. As part of a reputable chain or a unique destination in the hospitality industry, the casino hotel operates around the clock, hosting a variety of entertainment options alongside its accommodations.

This particular role centers on maintaining the highest standards of cleanliness and hygiene throughout all public areas of the hotel. The position is essential to upholding the hotel’s reputation by ensuring that every space guests encounter—from lobbies and pool areas to restrooms and elevators—is spotless and inviting. As a member of the housekeeping or facilities team, the employee plays a pivotal role in supporting other departments, such as room attendants and maintenance, by managing supplies, organizing storerooms, and maintaining cleanliness in high-traffic areas.

The responsibilities include cleaning furniture, glass, mirrors, elevators, planters, framed pictures, and other furnishings in numerous locations within the hotel. Floors, hallways, and stairs must be swept, vacuumed, mopped, scrubbed, and polished regularly to meet the hotel’s rigorous hygiene standards. The role also involves removing trash and dirty linens from public spaces and guest rooms, delivering special guest requests such as cribs or rollaway beds, and ensuring storerooms and carts are well-stocked and organized. Employees will be required to operate specialized floor equipment that demands technical expertise, elevating the importance of thorough training and skill development.

An employee in this position will additionally be responsible for the upkeep of exterior doors and elevator tracks, maintaining the employee elevator, and ensuring all floors and vending areas remain clean and free of debris. The position requires careful attention to detail and a commitment to safety, as the employee must sign out and return passkeys during their shift and exercise caution when handling chemicals and equipment.

The casino aspect of the hotel introduces a unique element to this role by demanding a heightened focus on creating a fun and enjoyable environment for guests while encouraging mutual respect, dignity, and integrity among all employees. This blends the responsibilities of cleanliness with a customer-focused mindset, ensuring that the ambiance remains inviting and professional.

Overall, this position offers an opportunity to work in a fast-paced, guest-centric environment where safety, hygiene, and quality service are paramount. Candidates will need to possess physical endurance and the ability to operate cleaning machinery safely, all while contributing positively to the department’s morale and the guest experience.

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • Must possess a Level 4 Gaming License
  • Ability to read and understand instructions and policies
  • Experience in hospitality or janitorial cleaning preferred
  • Physical ability to perform demanding manual labor
  • Ability to operate specialized floor equipment
  • Excellent communication skills
  • Ability to work in a smoky casino environment
  • Must successfully pass essential job functions screening

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • Level 4 Gaming License required
  • Ability to read, analyze, and interpret policy and procedure manuals and maintenance instructions
  • Ability to respond effectively to common inquiries from employees and guests
  • Ability to perform basic mathematical operations including addition, subtraction, multiplication, and division
  • Strong common sense and reasoning ability
  • Physical capability to lift, push, pull and move up to 100 pounds
  • Vision capabilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Job Duties

  • Cleans furniture, glass, mirrors, elevators, planters, framed pictures, and other furnishings in public areas of the hotel including lobby, pool, and restrooms
  • Sweeps, vacuums, mops, scrubs and polishes floors, hallways, and stairs
  • Removes trash and dirty linens from public areas and guest rooms
  • Delivers special request items such as cribs or rollaway beds to guest rooms
  • Maintains shelf organization in the storerooms and stocks carts with supplies for room attendants
  • Assists in stripping linens and trash from departed guest rooms
  • Keeps exterior doors cleaned, polished and dusted, including polishing elevator tracks
  • Takes responsibility for a passkey during assigned shift by signing out and turning in at the end of shift
  • Checks all floors by elevator landings and vending areas, empties trash or debris and cleans furnishings as needed
  • Cleans employee elevator interior to maintain freshness
  • Utilizes specialized floor equipment requiring technical expertise

Job Criteria

Experience

Entry Level (1-2 years)


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