Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
This job opportunity arises within a distinguished hotel and casino environment, renowned for its commitment to excellence in hospitality and customer service. The hotel emphasizes maintaining a vibrant atmosphere for guests and ensuring every area reflects superior cleanliness and order. Operating as a full-service establishment, the hotel caters to diverse clientele, offering accommodations, recreational amenities, and gaming experiences. To uphold its high standards, the hotel is currently seeking a dedicated Public Area Attendant. This full-time position plays a vital role in preserving the hotel's public spaces, directly contributing to the overall guest experience and satisfaction. While salary details are not specified, the position offers an engaging work environment with clear expectations and opportunities for professional growth within the hospitality industry.
As a Public Area Attendant at this hotel and casino, the individual will be responsible for achieving and maintaining an exceptional level of cleanliness throughout all public areas, including the lobby, pool, restrooms, hallways, and exterior spaces. The role demands attention to detail, physical stamina, and a proactive approach to cleanliness and safety. Key responsibilities include cleaning furniture, glass surfaces, mirrors, elevators, and decorative elements such as planters and framed pictures. Additionally, this role involves sweeping, vacuuming, mopping, scrubbing, and polishing floors, stairs, and corridors to ensure a pristine appearance.
The Public Area Attendant also manages trash removal and linen collection from public spaces and guest rooms, thus supporting the room attendants and overall hotel operations. Delivering special request items such as cribs or rollaway beds to guests' rooms falls under their purview, enhancing guest satisfaction and responsiveness to needs. The position requires organizing storerooms, restocking carts with necessary supplies, and assisting with linen and trash removal from rooms of departing guests. A unique aspect of this job is maintaining and polishing exterior doors, elevator tracks, and ensuring the employee elevator remains clean and fresh.
The role includes safety responsibilities such as managing a passkey during shifts and regularly inspecting floors and vending areas to remove trash and clean furnishings. The Public Area Attendant must be skilled in using specialized floor equipment that requires technical expertise, contributing to the efficient upkeep of high-traffic areas.
Beyond cleanliness, this position promotes a positive work culture by encouraging mutual respect, dignity, and integrity among employees, and creating an enjoyable atmosphere for casino guests. This cultural contribution reinforces the hotel's commitment to outstanding service and a welcoming environment.
Candidates must meet several qualification requirements to succeed in this role, including a high school diploma or GED, possession of a Level 4 Gaming License, and competencies in reading and interpreting documents such as policy manuals and maintenance instructions. Mathematical skills for basic calculations and common sense reasoning are necessary to apply effective problem-solving in daily tasks. Physically, the job requires the ability to perform various demanding activities, including lifting or moving heavy items up to 100 pounds and maintaining specific visual capabilities. The work environment may include exposure to cleaning chemicals and moderate noise levels, typical of a casino setting, which can be smoky.
In summary, this full-time Public Area Attendant position offers an essential role in maintaining the high standards and guest satisfaction levels of a reputable hotel and casino. It is ideal for individuals who are detail-oriented, physically capable, and dedicated to fostering a positive and clean environment for guests and colleagues alike.
As a Public Area Attendant at this hotel and casino, the individual will be responsible for achieving and maintaining an exceptional level of cleanliness throughout all public areas, including the lobby, pool, restrooms, hallways, and exterior spaces. The role demands attention to detail, physical stamina, and a proactive approach to cleanliness and safety. Key responsibilities include cleaning furniture, glass surfaces, mirrors, elevators, and decorative elements such as planters and framed pictures. Additionally, this role involves sweeping, vacuuming, mopping, scrubbing, and polishing floors, stairs, and corridors to ensure a pristine appearance.
The Public Area Attendant also manages trash removal and linen collection from public spaces and guest rooms, thus supporting the room attendants and overall hotel operations. Delivering special request items such as cribs or rollaway beds to guests' rooms falls under their purview, enhancing guest satisfaction and responsiveness to needs. The position requires organizing storerooms, restocking carts with necessary supplies, and assisting with linen and trash removal from rooms of departing guests. A unique aspect of this job is maintaining and polishing exterior doors, elevator tracks, and ensuring the employee elevator remains clean and fresh.
The role includes safety responsibilities such as managing a passkey during shifts and regularly inspecting floors and vending areas to remove trash and clean furnishings. The Public Area Attendant must be skilled in using specialized floor equipment that requires technical expertise, contributing to the efficient upkeep of high-traffic areas.
Beyond cleanliness, this position promotes a positive work culture by encouraging mutual respect, dignity, and integrity among employees, and creating an enjoyable atmosphere for casino guests. This cultural contribution reinforces the hotel's commitment to outstanding service and a welcoming environment.
Candidates must meet several qualification requirements to succeed in this role, including a high school diploma or GED, possession of a Level 4 Gaming License, and competencies in reading and interpreting documents such as policy manuals and maintenance instructions. Mathematical skills for basic calculations and common sense reasoning are necessary to apply effective problem-solving in daily tasks. Physically, the job requires the ability to perform various demanding activities, including lifting or moving heavy items up to 100 pounds and maintaining specific visual capabilities. The work environment may include exposure to cleaning chemicals and moderate noise levels, typical of a casino setting, which can be smoky.
In summary, this full-time Public Area Attendant position offers an essential role in maintaining the high standards and guest satisfaction levels of a reputable hotel and casino. It is ideal for individuals who are detail-oriented, physically capable, and dedicated to fostering a positive and clean environment for guests and colleagues alike.
Job Requirements
- High school diploma or GED preferred
- Level 4 Gaming License required
- Ability to read and comprehend policy, procedure, and maintenance documents
- Basic mathematical skills for calculations
- Physical ability to stand, walk, sit, use hands, reach, climb, balance, stoop, kneel, crouch, and crawl
- Capability to lift, push, pull or move up to 100 pounds
- Visual abilities for close and distance vision, color and peripheral vision, depth perception, and focus adjustment
- Ability to work in a moderate noise environment with potential exposure to cleaning chemicals and smoky casino atmosphere
Job Qualifications
- High school diploma or general education degree (GED) preferred
- Possession of Level 4 Gaming License
- Ability to read, analyze and interpret documents such as policy and procedure manuals
- Ability to respond to common inquiries from employees or guests
- Ability to add, subtract, multiply, and divide in all units of measure
- Ability to apply common sense reasoning to a variety of situations
- Physical capability to perform required duties including lifting up to 100 pounds
- Ability to meet specific vision requirements including close, distance, color, peripheral vision, depth perception, and focus adjustment
Job Duties
- Cleans furniture, glass, mirrors, elevators, planters, framed pictures, and other furnishings in public areas including lobby, pool, and restrooms
- Sweeps, vacuums, mops, scrubs and polishes floors, hallways and stairs
- Removes trash and dirty linens from public areas and guest rooms
- Delivers special request items such as cribs or rollaway beds to guest rooms
- Maintains shelf organization in storerooms and stocks carts with supplies for Room Attendants
- Assists in stripping linen and trash from departed guest rooms
- Keeps exterior doors, elevator tracks cleaned and polished
- Takes responsibility for a passkey during assigned shift by signing out and returning it
- Checks all floors by elevator landings and vending areas, emptying trash and cleaning furnishings
- Cleans employee elevator, maintaining inside freshness and cleanliness
- Utilizes specialized floor equipment requiring technical expertise
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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