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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive annual salary
Performance bonus
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Flexible Paid Time Off
Complimentary stays
Discounted stays
Retirement Savings Plans
Paid parental leave
Fitness Reimbursement
Cell phone reimbursement
Mileage reimbursement
Job Description
AvantStay is a dynamic hospitality company revolutionizing the short-term rental industry by delivering exceptional and unique stays tailored for group travelers. Founded with a vision to redefine group experiences, AvantStay leverages cutting-edge technology and a millennial-focused approach to hospitality, making the company a standout in the rapidly expanding short-term rental market, which is valued at over $100 billion. With a venture-funded backing and rapid growth trajectories, AvantStay is committed to setting new industry standards that combine luxury, technology, and personalized service to craft memorable stays for its clientele.
The company is currently seeking a Hotel Operations Manager to lead t... Show More
The company is currently seeking a Hotel Operations Manager to lead t... Show More
Job Requirements
- Minimum 3 years experience in hotel operations, property management, or a similar leadership role
- Strong organizational and problem-solving skills
- Ability to manage multiple teams and foster a collaborative work environment
- Excellent communication and interpersonal skills
- Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
Job Qualifications
- Minimum 3 years experience in hotel operations, property management, or a similar leadership role
- Strong organizational and problem-solving skills
- Ability to manage multiple teams and foster a collaborative work environment
- Excellent communication and interpersonal skills
- Familiarity with hospitality management systems is a plus
Job Duties
- Supervise and provide guidance to guest experience agents, housekeeping inspector, housekeepers, housepersons, maintenance technicians, and safety officers
- Schedule and lead team meetings to align on priorities and resolve operational challenges
- Train and mentor staff to ensure excellence in service delivery
- Manage guest complaints, ensuring timely resolution and guest satisfaction
- Oversee front desk operations and ensure guest experience agents provide accurate information, local recommendations, and concierge-level service
- Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
- Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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