
Hotel Operations Assistant Manager- Nobu Hotel - Full Time ( Caesars Palace LV)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Caesars Palace is a world-renowned luxury resort located in Las Vegas, Nevada. Known for its opulence, Caesars Palace offers guests an extraordinary experience with over 3,000 rooms, 25 unique restaurants and cafes, expansive pools and gardens covering 4.5 acres, and a state-of-the-art 50,000 square foot spa. This legendary property is a beacon of exceptional hospitality and entertainment, attracting millions of visitors annually who seek memorable stays in an exclusive and vibrant environment. Caesars Entertainment, the company behind Caesars Palace, embodies a mission to create extraordinary experiences and immersive spectacular worlds through excellence, innovation, and unparalleled service. Their corporate values emphasize teamwork, service passion, and community responsibility, ensuring a workplace culture that supports personal and professional growth for team members.
The Hotel Operations Assistant Manager role at Caesars Palace is an integral leadership position within the Nobu Hotel division. Reporting directly to the Assistant Director of Hotel Operations, this role is focused on overseeing front-of-house and back-of-house operations to deliver exceptional guest experiences. Responsibilities include managing multiple departments such as Front Office, Front Services, Mini Bar, In-room Dining, and Hospitality events, ensuring seamless coordination and superior service standards across all areas. The Assistant Manager’s presence is vital across hotel lobbies, guest room floors, casino areas, and front desks, affirming their commitment to operational excellence.
This position demands a dynamic leader who combines a strategic vision with hands-on management capability. It requires a strong service orientation, exceptional organizational skills, and the ability to thrive in fast-paced, multi-task environments with evolving priorities. The ideal candidate will possess a diverse understanding of hotel division operations, balancing immediate day-to-day needs with long-term goals to optimize guest satisfaction and team performance. A collaborative approach is essential, working cross-functionally with revenue management, marketing, and other operational teams to implement best practices that drive revenue, efficiency, and productivity.
The Assistant Manager also plays a pivotal role in managing team members, providing mentorship, conducting performance feedback, and fostering a positive work culture rooted in respect and mutual support. This position involves meticulous attention to detail in maintaining the highest standards of cleanliness, safety, and service quality throughout the hotel premises. Operational duties extend to inventory management, revenue optimization through various distribution channels, and continual research on marketplace and guest trends to inform strategic initiatives.
Candidates should be prepared to lead by example, demonstrating professionalism, humility, and responsiveness to feedback. Effective communication skills are critical for building relationships with team members and external partners, ensuring alignment with Caesars Entertainment’s mission and values. This full-time, on-site role is foundational to Caesars Palace’s commitment to delivering extraordinary experiences to every guest, every day. Employment benefits include comprehensive offerings designed to support employee well-being and career advancement, reflecting Caesars Entertainment’s dedication to being an employer of choice in the hospitality industry.
The Hotel Operations Assistant Manager role at Caesars Palace is an integral leadership position within the Nobu Hotel division. Reporting directly to the Assistant Director of Hotel Operations, this role is focused on overseeing front-of-house and back-of-house operations to deliver exceptional guest experiences. Responsibilities include managing multiple departments such as Front Office, Front Services, Mini Bar, In-room Dining, and Hospitality events, ensuring seamless coordination and superior service standards across all areas. The Assistant Manager’s presence is vital across hotel lobbies, guest room floors, casino areas, and front desks, affirming their commitment to operational excellence.
This position demands a dynamic leader who combines a strategic vision with hands-on management capability. It requires a strong service orientation, exceptional organizational skills, and the ability to thrive in fast-paced, multi-task environments with evolving priorities. The ideal candidate will possess a diverse understanding of hotel division operations, balancing immediate day-to-day needs with long-term goals to optimize guest satisfaction and team performance. A collaborative approach is essential, working cross-functionally with revenue management, marketing, and other operational teams to implement best practices that drive revenue, efficiency, and productivity.
The Assistant Manager also plays a pivotal role in managing team members, providing mentorship, conducting performance feedback, and fostering a positive work culture rooted in respect and mutual support. This position involves meticulous attention to detail in maintaining the highest standards of cleanliness, safety, and service quality throughout the hotel premises. Operational duties extend to inventory management, revenue optimization through various distribution channels, and continual research on marketplace and guest trends to inform strategic initiatives.
Candidates should be prepared to lead by example, demonstrating professionalism, humility, and responsiveness to feedback. Effective communication skills are critical for building relationships with team members and external partners, ensuring alignment with Caesars Entertainment’s mission and values. This full-time, on-site role is foundational to Caesars Palace’s commitment to delivering extraordinary experiences to every guest, every day. Employment benefits include comprehensive offerings designed to support employee well-being and career advancement, reflecting Caesars Entertainment’s dedication to being an employer of choice in the hospitality industry.
Job Requirements
- Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience
- At least 5 years of experience within upscale, lifestyle, or luxury property
- At least 2 years of direct management experience, recruiting, developing and retaining talent
- Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills
- Proven track record of leading initiatives, achieving goals, and succeeding in a team environment
- Able to lead and mentor a team
- Have interpersonal skills to partner effectively with all business contacts
- Professional appearance and demeanor
- Work varied shifts, including weekends and holidays
- High school diploma or equivalent
- Able to effectively communicate in English, in both written and oral forms
Job Qualifications
- Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience
- At least 5 years of experience within upscale, lifestyle, or luxury property
- At least 2 years of direct management experience, recruiting, developing and retaining talent
- Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills
- Proven track record of leading initiatives, achieving goals, and succeeding in a team environment
- Able to lead and mentor a team
- Have interpersonal skills to partner effectively with all business contacts
- Professional appearance and demeanor
- Work varied shifts, including weekends and holidays
- High school diploma or equivalent
- Able to effectively communicate in English, in both written and oral forms
Job Duties
- Own all aspects of a guest’s experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment experiences, and a seamless departure
- Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity
- Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis
- Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them
- Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists
- Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms
- Establish and maintain the standard for the guest’s room experience during their visit to the hotel
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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