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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,000.00 - $42,000.00
Work Schedule
Rotating Shifts
On-call
Weekend Shifts
Benefits
Paid Time Off
Travel perks
Health Insurance
Incentive programs
Professional Development
associate room discounts
annual rewards
Job Description
Sandpiper Hospitality (SH) is a prominent and fast-growing company specializing in the extended stay hotel market, known for delivering outstanding hospitality experiences. As a leader in its industry, Sandpiper Hospitality prides itself on fostering a culture centered around its core values, including a strong commitment to excellence and a philosophy encapsulated in the motto "Play To Win." SH is recognized for its dedication to employee success and guest satisfaction, making it a preferred employer and hospitality partner. The company operates several extended stay properties, providing guests with comfortable, convenient, and consistent service.
The On-Site Manager role at Sandpiper Hospitality... Show More
The On-Site Manager role at Sandpiper Hospitality... Show More
Job Requirements
- Mandatory requirement to live on site or within 30 minutes of the hotel when on call
- Exceptional leadership, communication, analytical, and problem-solving skills
- Compliance with Sandpiper's Fraternization Policy
- Availability for overnight on-call shifts and weekend operations Wednesday through Sunday
- Ability to manage and oversee front desk, housekeeping, and maintenance teams
- Capability to assume General Manager’s full responsibilities on weekends or in their absence
Job Qualifications
- Proven experience in a management role in the hospitality industry with significant supervisory and personnel management responsibilities
- Experience managing operations within major hotel brands such as Choice, IHG, or Marriott
- Experience with budgeting, financial management, or project management
- Exceptional leadership, communication, analytical, and problem-solving skills
Job Duties
- Manage and have direct responsibility for the Front Desk team including hiring, discipline, terminations, schedule-writing, training, mentoring, and conducting annual personnel performance appraisals for all direct reports
- Customarily and regularly direct the work of all front desk, housekeeping, and maintenance employees during weekend shifts and other times when the GM is not on the premises
- Assist the GM in monitoring cash management and in-house balances, contribute to budgetary control measures including labor, expense, and inventory, and review and approve property payroll for all direct reports
- Ensure the highest standards of customer service by meeting with guests to solicit feedback, monitor social media, and ensure prompt resolution of issues
- Ensure security needs of guests, staff, and property are met
- Ensure all front desk operations, overnight on-call shifts, and property procedures comply with Sandpiper and brand standards
- Provide necessary relief or back-up duties to ensure optimum operation
- Aid and contribute to sales prospecting efforts per the direction of the General Manager to maximize hotel revenues and profits
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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