Hotel On Site Manager

Sandpiper Hospitality (SH) is a prominent and fast-growing company specializing in the extended stay hotel market, known for delivering outstanding hospitality experiences. As a leader in its industry, Sandpiper Hospitality prides itself on fostering a culture centered around its core values, including a strong commitment to excellence and a philosophy encapsulated in the motto "Play To Win." SH is recognized for its dedication to employee success and guest satisfaction, making it a preferred employer and hospitality partner. The company operates several extended stay properties, providing guests with comfortable, convenient, and consistent service.

The On-Site Manager role at Sandpiper Hospitality represents a unique and challenging leadership opportunity. This position requires the candidate to live on-site at the hotel or be available within 30 minutes when on call, embodying the role of a 24/7 operational anchor. The On-Site Manager is the General Manager's critical partner and primary leader for weekend and overnight hotel operations from Wednesday through Sunday. This role involves overseeing all aspects of hotel function during off-peak leadership times, ensuring seamless operational performance, high standards of guest service, and compliance with company and brand standards.

As the Manager on Duty, the On-Site Manager is essential in maintaining the hotel's operational integrity and guest satisfaction. They are responsible for managing the Front Desk team and weekend staff, including housekeeping and maintenance, providing leadership, mentorship, and personnel management. The role also requires a hands-on approach to operational execution, financial administration, and customer service excellence. The manager ensures guest feedback is actively solicited and resolved promptly and that the security needs of guests, staff, and property are consistently met.

The role provides an excellent opportunity for a hospitality professional who thrives in a dynamic, high-responsibility position. The On-Site Manager acts as the General Manager during weekends and when the GM is absent, with full responsibilities including budget management and maintaining operational standards. This includes supporting financial controls, payroll review, and contributing to sales efforts to maximize hotel revenues.

Sandpiper Hospitality offers a rewarding work environment, reflecting its value "We Grow By Giving." Benefits include generous paid time off, travel perks, comprehensive health insurance with multiple plan options, and significant employer contributions to health costs. The company also provides incentives through a Rewardian program and fosters professional growth through brand training and development initiatives.

This role is ideal for individuals with exceptional leadership, communication, analytical, and problem-solving skills who are passionate about the hospitality industry. Preferred candidates will have prior management experience in the hotel industry, experience with major hotel brands, and a background in budgeting or financial management. The position requires a commitment to living on-site or close proximity and a readiness to serve as an on-call resource overnight and during weekends, ensuring 24/7 operational excellence.