Hotel Meetings Director

The Woodlands, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee Discounts

performance bonuses

Job Description

Thind Management is a distinguished family-owned management company committed to delivering exceptional service and unforgettable experiences at its diverse hospitality properties. Established with a passion for hospitality and a deep commitment to educating and empowering its team, Thind Management embodies the motto, "We'll Take It from Here." This philosophy reflects its dedication to guiding and supporting every aspect of the guest experience, ensuring each interaction is seamless and memorable. With a dedicated leadership team, Thind Management prioritizes professional growth and provides comprehensive training tools and resources to help its team members reach new heights in their careers. This emphasis on continuous improvement and excellence has positioned Thind Management as a leader in the hospitality industry, known for its unparalleled guest services and supportive work environment.

We are currently seeking a highly motivated and experienced Hotel Meetings Director to join our dynamic team. This leadership role involves managing all aspects of the hotel’s corporate meetings and events programs, playing a pivotal role in driving revenue and client satisfaction. The ideal candidate will possess strong leadership skills, strategic thinking, and extensive knowledge of the hospitality industry to develop and implement effective sales strategies. As the Meetings Director, you will be responsible for building and maintaining relationships with key clients, negotiating contracts, and collaborating closely with multiple internal departments to ensure impeccable execution of events. This role demands a proactive approach to managing meetings and conventions, focusing on delivering high-quality service that aligns with the hotel's standards and brand image.

The Meetings Director will also oversee the preparation of forecasts, operating budgets, and productivity reports, always seeking opportunities to maximize revenue while controlling costs. You will guide and mentor your team, fostering a collaborative atmosphere that encourages professional development and performance improvement. Training and compliance with brand standards and governmental regulations will be a crucial part of your responsibilities. Beyond administrative duties, this role involves active guest engagement, including conducting banquet facility tours and assisting clients with comprehensive event planning details such as menu optimization, table arrangements, décor, and entertainment.

This position requires someone who thrives in fast-paced environments and is adept at managing multiple priorities simultaneously. Attention to detail, excellent communication, and negotiation skills are essential to succeed in this role. As a vital member of the executive team, the Meetings Director will also drive local community engagement and brand reputation while ensuring the smooth, safe, and sustainable execution of all events. If you are passionate about hospitality and eager to leave a lasting impact through exemplary meeting and event management, Thind Management offers an inspiring environment to grow your career with competitive compensation tied to your expertise and results.

Job Requirements

Bachelor's degree in business administration, marketing, hospitality management preferred
Minimum 3 years experience in the hospitality industry
Minimum 3 years experience in hotel sales leadership role
Strong knowledge of hotel operations and revenue management
Excellent leadership and team management skills
Strong communication and negotiation skills
Analytical mindset with strategic decision-making ability
Ability to manage and lead a team effectively
Understanding of p and l statements
Strong organizational and time management skills
Ability to work independently and collaboratively in a fast-paced environment
Proficient in Microsoft Office, hotel management and CRM software
Flexible work schedule

Job Qualifications

Bachelor's degree in business administration, marketing, hospitality management preferred
At least 3 years of experience in the hospitality industry
At least 3 years of experience in hotel sales with a proven track record of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales
Strong knowledge of hotel operations, revenue management, and market dynamics
Excellent leadership and team management skills, with the ability to inspire and motivate a sales team
Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients
Analytical mindset and the ability to interpret data and make strategic decisions
Ability to manage and lead a team
Present strong understanding of p and l statements and the ability to reach with impactful strategies
Strong organizational and time management skills
Ability to work independently and as a team in a fast-paced environment
Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software

Job Duties

Complete forecasts, plans and productivity reports for management
Participate in the preparation of the annual department operating budget and financial plan
Monitor budget and upsell products and services while minimizing waste to increase revenue
Negotiate food and beverage prices, function space and hotel services within approved departmental booking guidelines
Direct day-to-day conference/convention activities, plan and assign work and establish performance and development goals for team members
Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
Educate and train team members in compliance with brand standards, service behaviors and governmental regulations
Ensure staff has the tools, training, and equipment to carry out job duties
Promote teamwork and quality service through daily communication and coordination with other departments
Ensure appropriate staffing levels based on guest volume
Interact with outside contacts: Guests, Vendors and other contacts as needed
Provide guests with information to enhance guest experience
Conduct banquet and catering facility tours and entertain clients to enhance the guest's meeting/banquet experience
Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc.
Arrange all details of meetings and conventions to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, group room blocks and VIP services
Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience
Analyze and action against client satisfaction surveys to improve services
Develop awareness and reputation of the hotel and the brand in the local community
Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems
Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy, and have a minimal impact on the environment
Perform any other duties as assigned by Executive team and Ownership