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Hotel Manager/Assistant GM - InterContinental Buckhead

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $130,000.00 - $155,000.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
Bonus Pay
Employee Discounts

Job Description

InterContinental Buckhead Atlanta is a premier luxury hotel located in the prestigious Buckhead neighborhood of Atlanta, Georgia. Known for blending Southern sophistication with international allure, this establishment offers guests a unique and elevated hospitality experience. The hotel boasts stylish guest rooms and suites, exclusive amenities in the Club Lounge, and exceptional dining options, including The Americano, Atlanta’s first Italian steakhouse. Guests can also enjoy indulgent spa services, a state-of-the-art pool and fitness center, and elegant venues such as two grand ballrooms and 22 modern meeting rooms for exquisite events. The hotel has earned recognition as the #1 Top Hotel in Atlanta by the readers of Travel + Leisure, underscoring its commitment to luxury and exceptional service.

The role of Hotel Manager/Assistant General Manager at InterContinental Buckhead Atlanta is a key leadership position responsible for assisting the General Manager in managing the day-to-day operations of this luxury property. This role is designed for a dynamic hospitality professional who is passionate about delivering superior guest experiences while maximizing operational profitability. The Assistant GM focuses primarily on the room division operations but also oversees multiple other departments to ensure high-quality standards and efficient management.

As Hotel Manager/Assistant GM, you will be instrumental in developing and communicating departmental strategies and goals, enforcing company policies and procedures, and managing hotel staff. You will work closely with various departments including front office, housekeeping, maintenance, security, spa services, food and beverage, accounting, and purchasing to ensure smooth operations and excellent guest satisfaction. This position requires leadership in staff training and development and the ability to maintain financial and operational plans aligned with the company's objectives.

This role demands a person who is not only skilled in hotel management but also possesses excellent interpersonal and communication skills to interact with guests, owners, vendors, regulatory agencies, and other external contacts. The ability to recommend capital improvements and engage in problem-solving to enhance the hotel’s assets and brand loyalty is crucial. InterContinental Buckhead Atlanta offers a competitive salary range of $130,000 to $155,000 with eligibility for bonus pay, reflecting the significance of this leadership role. The comprehensive benefits package further adds to the appeal of this opportunity for hospitality professionals seeking to grow their career within a globally recognized brand and a luxurious setting.

Job Requirements

  • Bachelor’s degree in hotel administration, business administration or equivalent
  • four to six years of general management experience
  • prior general management experience or equivalent in luxury hotel
  • fluent English
  • other languages preferred

Job Qualifications

  • Bachelor’s degree in Hotel Administration, Business Administration, or equivalent
  • four to six years of general management experience in a high-level operations role
  • prior general management experience preferred
  • experience in luxury hotel operations
  • fluent English
  • proficiency in other languages preferred

Job Duties

  • Oversee the day-to-day operations and assignments of the hotel staff
  • assist the General Manager in the development and communication of departmental strategies and goals
  • communicate and enforce policies and procedures
  • recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions
  • ensure all staff is properly trained and equipped
  • assist in the development, implementation, and monitoring of financial and operational plans
  • oversee front office, revenue, and reservation functions
  • manage housekeeping and maintenance to comply with quality and brand standards
  • ensure security function for a safe environment
  • ensure spa services deliver exceptional value
  • support accounting and purchasing controls
  • oversee food and beverage departments to maintain quality and achieve profit goals
  • make recommendations for capital improvements
  • interact with guests, owners/principals, vendors, regulatory agencies, and other contacts
  • perform other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


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