HOTEL MANAGER IN TRAINING

The Town Pump Hotel Group is a reputable and growing hospitality company dedicated to providing top-notch accommodations and exceptional guest experiences. With a strong commitment to genuine hospitality, the company’s mission statement emphasizes "Genuine Hospitality from genuine people committed to providing comfort and service." This philosophy resonates through every aspect of the Town Pump Hotel Group’s operations, from guest interactions to employee engagement. The company continuously expands and provides increasing opportunities for career growth in the dynamic hospitality industry. The Town Pump Hotel Group’s culture fosters a team-oriented environment where employees are valued and encouraged to develop professionally while contributing to excellent service standards. The organization operates multiple hotel properties and is invested in maintaining a high standard of quality, safety, and customer satisfaction. Their hotels cater to a variety of guests including business travelers, families, and tourists, providing comfortable accommodations and comprehensive services in key locations.

As a Hotel Manager in Training at Town Pump, you will embark on an intensive development program designed to prepare you for a successful career in hotel management. This full-time position offers comprehensive training across all facets of hotel operations. You will gain hands-on experience and proficiency in critical departments such as housekeeping, staffing, marketing, maintenance, guest experience, and food services. Through cross-training with the General Manager and Assistant General Manager, you will understand the intricacies of managing hotel property duties and learn to uphold the operational policies and brand standards that define Town Pump hotels.

The role requires a motivated and outgoing individual who is eager to learn and grow within the hospitality industry. You will represent Town Pump with professionalism and a courteous demeanor while interacting with guests, coworkers, and management teams. Your training will emphasize customer service excellence, leadership development, and operational efficiency. This position also includes mandatory completion of company and brand-specific training, as well as certifications that assure familiarity with hotel operational standards and profitability management.

As a Hotel Manager in Training, you will observe and participate in daily operational duties, assist departments during high-volume periods, and maintain high confidentiality standards concerning employee, guest, and company information. You are responsible for recognizing and reporting issues related to service, equipment, or property, ensuring proper work orders are addressed promptly. Safety is a priority under the Occupational Safety and Health Administration (OSHA) guidelines, and you will be trained to maintain safe working conditions for all staff and guests. Emergency response procedures including fire, bomb threats, security, and weather-related situations are part of your learning curve, ensuring you are prepared to effectively manage incidents. The role also requires maintaining a valid Montana Driver's License with an acceptable driving record.

Town Pump offers a competitive benefits package including 401(k), health, dental, and vision insurance, health savings and flexible spending accounts, paid time off, and education reimbursement benefits. The company prides itself on being an Equal Employment Opportunity (EEO) employer committed to diversity and inclusion in the workplace, providing equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or veteran status. Joining Town Pump as a Hotel Manager in Training paves the way for a promising career built on a foundation of genuine hospitality, professional growth, and outstanding service quality.