Hotel Manager - Hotel Daphne

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $59,200.00 - $94,100.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee Discounts

flexible scheduling

Job Description

Hotel Daphne is an exciting new establishment set to become a notable presence in the Heights neighborhood with its 49-room boutique property. The hotel boasts a contemporary all-day restaurant, a welcoming lobby bar, and an intimate event space designed to cater to both leisure and business guests. As a part of a pre-opening team, this opportunity offers an engaging environment where guests and employees alike are valued, and where the culture of care is central to daily operations. Hotel Daphne is positioned to deliver an exceptional hospitality experience by combining modern amenities with personalized service in a vibrant community setting.Show More

Job Requirements

Minimum 5 years experience as a hotel manager in luxury properties
Experience managing budgets and forecasting
Proven leadership skills with ability to mentor and develop teams
Strong interpersonal and communication skills
Ability to work under pressure and adapt to business level changes
Experience with hotel pre-opening or openings preferred
Understanding of hospitality operations and guest service standards
Ability to manage multiple departments and projects simultaneously
Strategic planning and problem-solving skills

Job Qualifications

Current hotel manager with minimum 5 years of luxury experience
Ability to quickly adjust with demands of varying business levels
Steadfast culture of building and mentoring skills
Hotel opening experience is a plus
Strong client/guest relationship builder
Excellent interpersonal skills with the ability to establish and maintain positive relationships with ownership, corporate, colleagues, clients and vendors
Demonstrated leadership, organizational, and interpersonal skills
Bottom-line oriented with a focus on quality guest service and team building
Creative and innovative mindset and strong service culture
Proven ability to effectively lead in a workforce, fostering positive employee relations and maintaining a thriving workplace environment
Strong educational background with professional qualifications and a continuous learning mindset

Job Duties

Work in conjunction with the Area General Manager to actively manage all property issues
Lead all hotel operations including hotel budgeting and forecasting, strategic planning, leading service initiatives, and balanced scorecard performance
Direct and oversee large projects such as renovations, contract changes, infrastructure upgrades, capital projects and brand updates
Development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals
Provide effective leadership to the hotel management team and team members to ensure revenue targets are met and exceeded while ensuring guest satisfaction remains a top priority
Ensure that costs are controlled throughout operational departments and results are regularly analyzed to highlight problem areas and take appropriate action
Respond to audits completed by the company to ensure continual improvement is achieved
Plan, direct and coordinate the service and delivery of all operational departments to meet and exceed guest expectations
Monitor and lead the team in new strategies and approaches to customer service and guest satisfaction
Comply and exceed hotel and Hyatt standards
Manage and develop the Heads of Department to ensure career progression and effective succession planning
Encourage communication and collaboration across and between departments
Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction
Hold regular briefings and communication meetings with the management team
Maintain and grow relationships with other area hotels and community leaders
Promote positivity and passion for hospitality through the hotel

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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