Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Employee Stock Purchase Program
Travel discount
Paid Time Off
Team Member Resource Groups
Recognition and rewards programs
Parental leave
continued education support
FREE parking or discounted bus pass
Job Description
Hilton Columbus Downtown is a prestigious and award-winning hotel located in the heart of Columbus, Ohio. It stands as the largest hotel in Ohio, boasting 1,000 rooms and 75,000 square feet of versatile meeting space. Situated near prominent city landmarks like the Arena District, Short North Arts District, and North Market, the Hilton Columbus Downtown offers guests an unmatched experience blending modern comforts with the vibrant culture of Columbus. Recognized six times with the Connie Award and voted Best in Columbus Weddings for three consecutive years, this property reflects an unwavering commitment to excellence in hospitality. The hotel embodies a... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration or related field preferred
- minimum of 5 years of experience in hotel management or similar role
- demonstrated ability to manage multi-department hotel operations
- strong understanding of budgeting, forecasting and financial analysis
- excellent leadership and organizational skills
- effective communication skills
- ability to work in a fast-paced environment
- proficiency with hotel management software and technology
Job Qualifications
- Proven experience in hotel management or related hospitality leadership roles
- strong financial acumen with budgeting and forecasting skills
- excellent leadership and team management abilities
- ability to implement strategic planning and operational improvements
- outstanding problem-solving and guest service skills
- effective communication and interpersonal skills
- knowledge of hotel industry standards and compliance requirements
- experience in recruiting, training and developing staff
Job Duties
- Lead, direct and manage daily hotel operations including budgeting and forecasting
- strategic planning and managing balanced scorecard performance
- implement and comply with company policies and standards
- coordinate capital improvements and property improvement plans
- respond to guest inquiries and resolve concerns
- oversee service quality, operational efficiency, guest satisfaction, standards compliance and financial measurements
- identify operational performance, productivity and efficiency gaps and implement corrective measures
- implement and manage daily quality process including goal communication and service recovery
- monitor and develop team member performance including supervision, professional development, scheduling, counseling and evaluations
- recruit, interview and train team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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