Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $37,100.00 - $56,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Professional Development
Work environment

Job Description

Valley Hospitality is a well-established hotel management company known for its commitment to delivering exceptional guest experiences through quality service and operational excellence. As a company that oversees a variety of hotels, Valley Hospitality prioritizes maintaining high standards across all properties it manages. Their focus extends beyond guest satisfaction to include employee development, operational efficiency, and financial oversight. With a reputation for professionalism and quality assurance, Valley Hospitality provides a dynamic work environment where team members are encouraged to grow and contribute to the success of the hotels under their management.

The role of Hotel General Manager at Valley Hospitality is critical in ensuring the smooth and efficient daily operations of the hotel. This position is responsible not only for overseeing the guest experience but also for managing all aspects of the hotel's operational functions including hiring, training, and disciplinary actions for staff. The Hotel General Manager plays a strategic role in financial management, including handling deposits, auditing, approving purchase orders, and maintaining accurate records for corporate review. The manager conducts regular evaluations and meetings to uphold the performance standards of the hotel, ensuring alignment with company policies and corporate expectations.

In this leadership role, the General Manager supervises all departments and ensures that the hotel meets and exceeds operational goals and customer satisfaction benchmarks. They are tasked with conducting public relations and sales initiatives to promote the hotel and maintain strong relationships with corporate sales representatives. Inventory management, quality assurance inspections, and financial receivables are additional responsibilities aimed at sustaining high operational standards and profitability.

The role demands a candidate who is detail-oriented and capable of thriving under pressure, possessing excellent communication skills and the ability to resolve issues effectively. A background in hospitality management is essential, and experience within Marriott hotels is strongly preferred. This is a full-time position that requires a professional appearance and the ability to manage physical demands such as standing for extended periods and handling moderate lifting tasks. Valley Hospitality offers a supportive and challenging environment where the General Manager’s contributions significantly impact the hotel’s success and growth. This position requires leadership, financial acumen, and a passion for hospitality excellence.

Job Requirements

  • High school diploma or GED required
  • Degree in management preferred
  • 2-5 years experience in hospitality
  • Marriott experience 2+ years required
  • Ability to maintain composure under pressure
  • Detail oriented
  • Strong written and verbal communication skills
  • Ability to listen, understand, clarify, and resolve concerns
  • Basic math skills
  • Must pass background check and drug screen
  • Able to stand for long periods
  • Able to lift, carry, push, and pull up to 35 lbs

Job Qualifications

  • High school diploma or GED
  • Degree in management preferred
  • 2-5 years hospitality experience
  • Marriott experience 2+ years preferred
  • Ability to handle stressful situations
  • Detail oriented
  • Strong written and verbal communication skills
  • Ability to listen, understand, clarify, and resolve issues
  • Basic understanding of financial information and data

Job Duties

  • Oversee hiring, training, counseling, discipline, and discharge of hotel employees
  • Make daily deposits except weekends
  • Review and approve all purchase orders and forward accounting info to Corporate
  • Conduct monthly bank counts and forward to Corporate
  • Conduct monthly department meetings
  • Review weekly work schedules
  • Conduct public relations and sales calls and forward reports
  • Oversee quarterly inventory of linens
  • Ensure collection of receivables within 30 days and report overdue accounts
  • Maintain quality assurance inspections
  • Review audit packs daily and communicate with Accounting
  • Ensure compliance with company standards
  • Oversee guest and employee incidents
  • Attend required meetings and complete tip reporting
  • Perform assigned duties and additional training

Job Criteria

Experience

Mid Level (3-7 years)


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