Hotel Manager

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Mentoring

Job Description

The Omni Nashville Hotel is a distinguished luxury hotel located in the heart of downtown Nashville, Tennessee. Celebrated for its unique integration with the Country Music Hall of Fame and Museum, the Omni Nashville presents guests with an unparalleled blend of cultural heritage and modern comfort. The hotel itself is a masterpiece of design, featuring natural materials, exposed steel, and regional limestone that captures Nashville's vibrant music culture and the city's distinct character. Situated on Fifth Avenue, the hotel boasts proximity to major venues such as the new Music City Center, making it a central hub for visitors exploring Nashville's... Show More

Job Requirements

Minimum of five years progressive senior leadership experience
At least two years in an executive committee position
Experience in hotel operations including rooms and food & beverage
College degree highly preferred
Exceptional management and mentoring skills
Ability to budget and forecast
Ability to maintain vendor and community relationships
Proficient in MS Office and PMS systems
Mastery of forecasting, scheduling, and payroll
Strong leadership and delegation skills
Ability to set priorities and provide feedback
Excellent customer service and communication skills
Flexibility to work nights, weekends and holidays

Job Qualifications

Minimum of five years progressive senior leadership experience, with at least two years in an executive committee position
Experience in all areas of hotel operations including rooms and food & beverage, preferably in an upscale hotel
College degree highly preferred but not required
Exceptional management skills with proven track record in mentoring and leading teams
Ability to budget and forecast productivities and direct expenses
Ability to establish and maintain relationships with vendors, community and organizations
Excellent technical skills including MS Office, PMS system Opera, Delphi and Oracle
Mastery level understanding of forecasting, scheduling, payroll, associate relations, service recovery, budgeting, inventory management, cost control, daily reviews and analysis of operating results
Proven leadership skills with ability to delegate, train, develop and motivate staff
Ability to set priorities for rooms and food & beverage leadership teams and provide constructive feedback
Ability to prioritize, organize and follow up on all assigned items including guest requests
Ability to work well under pressure, think clearly, quickly and make concise decisions
Highly developed customer service skills with friendly approachable demeanor and strong problem-solving abilities
Excellent verbal and written communication skills in English
Ability to work flexible schedule including nights, weekends and holidays

Job Duties

Work closely with executive committee members to ensure financial, service standards and employee relation goals are met
Participate in hiring, training, scheduling, reviewing and disciplining all staff with support of operations management team
Coordinate, supervise and direct all aspects of operations with support of department heads and assistant managers
Ensure guest service standards are met and developed to maintain excellent guest service
Direct property operations in general manager's absence
Maintain close communication with general manager and other department heads
Recommend programs for staff motivation and development
Assist in developing annual budget and action plans including annual objectives
Review daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required
Conduct daily review of hotel operations with department heads
Attend hotel operational meetings, rooms and food & beverage departmental meetings, and associate-related events
Review annual objectives composed by department heads and monitor progress to completion

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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