Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $100,000.00 - $120,000.00
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Work Schedule

Standard Hours
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Benefits

Sage bonus plan
RTD EcoPass
Unlimited paid time off
Medical insurance
Dental Insurance
Vision Insurance
401(k) program with employer matching
Health savings account
Flexible spending account
basic life and AD and D insurance
Company-paid short-term disability
Paid fmla leave
Employee assistance program
Discounts on hotels and restaurants
Employee Referral Bonus Program

Job Description

The Crawford Hotel is an iconic luxury hotel situated above the historic Denver Union Station, serving as a vibrant landmark and destination in the heart of Denver. This establishment is much more than a typical hotel; it is a thriving hub where history, culture, and hospitality converge to create memorable experiences for guests and team members alike. Known for its unique blend of historic charm and modern comforts, The Crawford Hotel embraces individuality, fosters a sense of adventure, and is dedicated to providing extraordinary moments for its guests and employees. The hotel prides itself on a supportive and dynamic work... Show More

Job Requirements

  • Education equivalent to a four-year college degree
  • four to five years of related employment experience
  • strong supervisory and managerial skills
  • excellent communication skills including negotiation and persuasion
  • ability to analyze complex information and develop solutions
  • capability to make independent decisions based on general policies
  • ability to handle complex problems and personnel management
  • moderate hearing ability
  • excellent vision
  • ability to produce and comprehend detailed written documents
  • physical ability to perform tasks including lifting, pushing, pulling, carrying, bending, kneeling, mobility, continuous standing, climbing stairs and ladders, and driving as necessary

Job Qualifications

  • A four-year college degree or equivalent education/experience
  • four to five years of employment in a related position with this company or other organization(s)
  • experiential knowledge required for management of people and complex problems
  • ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
  • ability to make decisions with only general policies and procedures available for guidance
  • supervisory/management skills
  • must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests
  • moderate hearing necessary as guests phone with requests and questions
  • excellent vision necessary to assess required reaction to meet standards
  • excellent speech communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner
  • excellent literacy is required
  • must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment

Job Duties

  • Manage associates in the division in order to attract, retain and motivate the employees
  • hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate as appropriate
  • develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations
  • implement company programs and manage the operations of the department in a manner consistent with federal and state laws and regulations and company policies and procedures to ensure a high level of quality and customer satisfaction
  • resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
  • implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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