Hotel Houseperson

The Courtyard & Residence Inn by Marriott, located in the Brier Creek/RDU area of Raleigh, is a prominent hospitality establishment known for its commitment to providing exceptional guest experiences through quality accommodations and impeccable service. As part of the globally recognized Marriott brand, this hotel combines comfort, convenience, and a welcoming atmosphere to create a home-away-from-home for travelers. It caters to both business and leisure guests with thoughtfully designed rooms, modern amenities, and hospitality services that meet the highest industry standards.

This opportunity is for a full-time Houseperson position at the Courtyard & Residence Inn by Marriott, with shift hours from 9 am to 5 pm, including availability on weekdays and weekends. This role is essential to maintaining the cleanliness and aesthetic appeal of the hotel in alignment with brand standards and company expectations. The Houseperson supports the housekeeping team by ensuring all public areas, corridors, and guestrooms are clean, organized, and welcoming. With a focus on delivering excellent guest service, the Houseperson contributes significantly to an attractive hotel environment that meets guest satisfaction goals.

The Houseperson's primary duties include cleaning and maintaining various areas of the hotel such as guest hallways, public spaces, and guest rooms. Tasks involve dusting, sweeping, scrubbing floors, washing walls, windows, door panels, and sills, vacuuming carpets and upholstered furniture, and managing trash removal. This role also includes detailed cleaning responsibilities like shampooing carpets, polishing floors, windows, mirrors, vending machines, and ice machines. Additionally, the Houseperson assists housekeepers with servicing rooms by stripping beds, removing trash, bagging linens, and transporting laundry. A commitment to safety is critical, including the careful use of cleaning chemicals and proper handling of hotel equipment to avoid property damage. Prompt reporting of maintenance issues and active guest engagement are also vital to this role, ensuring guests’ needs are anticipated and met promptly.

Candidates for this position should be physically capable of performing demanding duties such as lifting up to 50 pounds, standing for extended periods, and engaging in movements like kneeling, bending, crawling, squatting, and crouching. The ability to work with various cleaning chemicals safely and efficiently is crucial. Moreover, excellent verbal communication skills and a professional demeanor are expected to maintain positive interactions with guests and colleagues. The hotel provides daily pay with access to up to 50% of earned wages after every shift, supporting employees’ financial flexibility. This supportive work environment values dedication and professionalism and offers an equitable hiring process with equal opportunity for all qualified applicants regardless of race, color, religion, gender, national origin, age, disability, or veteran status.