
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $23.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Life insurance
Job Description
We are a well-established hotel dedicated to providing exceptional hospitality experiences to our guests. Known for our commitment to quality and superior service, our hotel strives to maintain a clean, welcoming, and comfortable environment for all visitors. We understand that the cleanliness and upkeep of the facility are critical components of guest satisfaction and overall brand reputation. Our team works diligently to uphold the highest standards in every aspect of our operations, reflecting our focus on excellence and attention to detail. As a part of our ongoing efforts to enhance our housekeeping department, we are currently hiring a full-time Housekeeping Manager to lead and inspire our housekeeping team. This position offers an exciting opportunity to be at the forefront of maintaining the cleanliness and operational efficiency of our hotel. We require flexibility to work either the first or second shift with availability on weekdays and weekends, ensuring that our hotel consistently meets the demands of our guests throughout the week.
The Housekeeping Manager will play a pivotal role in managing and overseeing the daily housekeeping operations, including the supervision of laundry and cleaning staff. This role requires a highly organized and motivated professional who is passionate about hospitality and cleanliness standards. The successful candidate will be responsible for directing and coordinating housekeeping activities, scheduling personnel based on occupancy forecasts, and maintaining communication with the Guest Care Manager and General Manager to ensure room availability aligns with guest needs. Leadership skills will be essential, as the manager will utilize effective communication and motivation techniques to maximize employee productivity and satisfaction. Attention to detail is critical, as the housekeeping manager must conduct regular inspections, monitor customer feedback, and implement solutions to address any issues or deficiencies. Commitment to safety practices is also vital, as the Housekeeping Manager ensures all staff adhere to safety rules and procedures, fostering a safe and healthy work environment.
In addition, the Housekeeping Manager will manage inventory control, purchasing, and cost management for all cleaning supplies, linens, and equipment. Overseeing special cleaning programs and ensuring compliance with hotel policies, including key management, are also important facets of this role. The Housekeeping Manager is expected to meet or exceed brand and company inspection standards and to prepare reports to aid in management decision-making and operational improvement. This position demands someone who is adaptable, detail-oriented, capable of handling a fast-paced environment, and skilled in interpersonal relations to effectively engage with both employees and guests. Our hotel is committed to equal employment opportunities and welcomes all qualified applicants from diverse backgrounds to apply for this vital role.
The Housekeeping Manager will play a pivotal role in managing and overseeing the daily housekeeping operations, including the supervision of laundry and cleaning staff. This role requires a highly organized and motivated professional who is passionate about hospitality and cleanliness standards. The successful candidate will be responsible for directing and coordinating housekeeping activities, scheduling personnel based on occupancy forecasts, and maintaining communication with the Guest Care Manager and General Manager to ensure room availability aligns with guest needs. Leadership skills will be essential, as the manager will utilize effective communication and motivation techniques to maximize employee productivity and satisfaction. Attention to detail is critical, as the housekeeping manager must conduct regular inspections, monitor customer feedback, and implement solutions to address any issues or deficiencies. Commitment to safety practices is also vital, as the Housekeeping Manager ensures all staff adhere to safety rules and procedures, fostering a safe and healthy work environment.
In addition, the Housekeeping Manager will manage inventory control, purchasing, and cost management for all cleaning supplies, linens, and equipment. Overseeing special cleaning programs and ensuring compliance with hotel policies, including key management, are also important facets of this role. The Housekeeping Manager is expected to meet or exceed brand and company inspection standards and to prepare reports to aid in management decision-making and operational improvement. This position demands someone who is adaptable, detail-oriented, capable of handling a fast-paced environment, and skilled in interpersonal relations to effectively engage with both employees and guests. Our hotel is committed to equal employment opportunities and welcomes all qualified applicants from diverse backgrounds to apply for this vital role.
Job Requirements
- High school diploma or equivalent
- Minimum two to four years of housekeeping or related experience
- Flexible availability including first or second shift and weekends
- Ability to supervise and lead a team effectively
- Strong communication and interpersonal skills
- Physical ability to lift push pull and carry up to 20 lbs stand kneel bend crawl squat and crouch
- Fluency in English
- Ability to work any required hours to meet business needs
Job Qualifications
- A minimum of two to four years of work related skill knowledge or experience
- Ability to direct and motivate staff to clean rooms efficiently and cost effectively
- High school diploma or equivalent preferred
- Bilingual English Spanish a plus
- Ability to prepare work assignments and make recommendations to improve service and operations
- Ability to monitor the appropriate use of equipment facilities and materials
- Flexible work hours to accommodate last minute scheduling changes
- Ability to adjust energy levels to accommodate a fast paced environment
- Strong interpersonal skills to engage and interact with associates and guests
- Detail oriented in supervising staff inspection of facilities and completing assignments
Job Duties
- Provide a clean well maintained hotel by supervising laundry and housekeeping operations
- Utilize leadership skills effective communication and motivation techniques to maximize employee productivity and satisfaction
- Employ respectful discipline as required under supervision of the General Manager
- Schedule employees in accordance with forecasted occupancy and adjust staffing as necessary for sudden changes in occupancy
- Coordinate availability of rooms with Guest Care Manager and General Manager
- Supervise the daily activities of the housekeeping staff
- Monitor responses on customer comment cards identify problem areas and formulate solutions
- Conduct continual inspections to determine hotel’s overall level of cleanliness and perform follow up
- Strive to reduce accidents and maintain safe working conditions within the hotel and department ensuring employees follow safety rules and procedures
- Monitor performance of the department against approved budget making appropriate recommendations as necessary
- Oversee inventory purchasing disbursement and cost control for linens cleaning supplies and equipment
- Schedule and supervise all rotational and special cleaning programs
- Secure keys in accordance with hotel’s key management policy
- Achieve required threshold scores according to brand and Company inspections
- Prepare reports as requested to develop an informative data base for improved management and evaluation of work activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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