Hotel Housekeeping Manager

SpringHill Suites by Marriott, located in the vibrant Uptown area of Charlotte, is a modern and upscale hotel within the renowned Marriott International family. Known for its commitment to providing exceptional guest experiences, SpringHill Suites focuses on offering spacious suites and thoughtful amenities that cater both to business and leisure travelers. The hotel’s location in Uptown Charlotte makes it a central hub for visitors seeking proximity to the city's business district, cultural attractions, and entertainment venues. As a part of Marriott International, the SpringHill Suites maintains high standards of service, quality, and hospitality, ensuring a welcoming environment for every guest.

This opportunity is for a full-time Housekeeping Manager position at SpringHill Suites by Marriott Charlotte. The role primarily operates on a schedule from 8am to 5pm, with weekend and weekday availability required, reflecting the dynamic needs tied to hotel occupancy. The Housekeeping Manager is responsible for overseeing all laundry and housekeeping operations to maintain a clean, well-kept hotel environment. This includes supervising staff, managing schedules according to hotel occupancy forecasts, ensuring compliance with safety and cleanliness standards, and handling inventory and budget considerations.

The ideal candidate will exhibit strong leadership qualities and exceptional communication skills to motivate, direct, and engage the housekeeping team effectively. This role requires the ability to balance operational demands with customer satisfaction, utilizing respectful discipline and problem-solving skills under the guidance of the General Manager. Inspections and quality control are critical components, with the manager conducting continual checks to maintain high standards and working to resolve any issues that arise from customer feedback or inspections.

Further, the Housekeeping Manager will coordinate room availability in partnership with the Guest Care Manager and General Manager, ensuring that both guest expectations and hotel operational goals are met efficiently and seamlessly. This position provides access to daily pay of up to 50% of earned wages after each shift, offering financial flexibility to the employees.

This full-time position is integral to the overall success of the hotel’s operations, focusing on creating a safe, productive, and positive work environment for all team members while driving excellence in hotel cleanliness and guest satisfaction. The role demands flexibility, attention to detail, and the ability to thrive in a fast-paced hotel setting while maintaining the highest professional standards. Candidates with prior experience and a strong commitment to quality service in hospitality are encouraged to apply.