Hotel Housekeeping Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $15.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Daily Pay
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

The Courtyard by Marriott, located in Downtown Cincinnati, is a distinguished hotel brand known for its commitment to providing exceptional hospitality services and a comfortable stay for all guests. As part of the globally recognized Marriott International family, the Courtyard brand combines modern amenities with friendly service to create an inviting atmosphere that caters to business travelers and vacationers alike. The hotel emphasizes cleanliness, customer satisfaction, and operational excellence, making it a preferred destination in the bustling area of Cincinnati. With a focus on quality and guest experience, the Courtyard by Marriott continuously strives to uphold the highest standards in the hospitality industry, ensuring every visitor enjoys a memorable and pleasant stay.

The full-time Housekeeping Attendant position at the Courtyard by Marriott in Downtown Cincinnati offers an exciting opportunity for individuals passionate about maintaining cleanliness and customer satisfaction in a fast-paced, dynamic environment. This role operates primarily during the 7am to 3pm shift and requires weekday and weekend availability to meet the hotel's high standards. As a Housekeeping Attendant, the core responsibility is to ensure every guestroom is presented in impeccable condition, adhering to the Standard Room Execution Expectations (SREE) and brand standards. The attendant plays a critical part in elevating the guest experience by delivering thorough cleaning services, promptly addressing maintenance needs, and maintaining an efficient, well-stocked work environment.

Employees in this role benefit from daily pay access, allowing them to receive up to 50 percent of their earned wages after each shift, an attractive feature for individuals seeking financial flexibility. The position not only demands physical endurance and attention to detail but also creativity in problem-solving and excellent communication skills to report unusual circumstances or maintenance issues to hotel management. Besides cleaning guestrooms, attendants are responsible for managing linen closets, organizing supplies, and ensuring all amenities are replenished promptly and according to standards.

This opportunity presents a fulfilling career path within the hospitality sector, emphasizing teamwork, guest service, and operational integrity. The hotel provides a welcoming and supportive work environment where every employee can contribute to the collective success of the property. The role also demands adaptability to shifting schedules and energy requirements, fostering a proactive and agile approach to housekeeping duties. Physical endurance is essential due to the nature of the job, which includes standing for long periods, bending, squatting, and lifting up to approximately 30 pounds. The Courtyard by Marriott values diversity and inclusivity, offering equal employment opportunities to all qualified applicants regardless of race, color, religion, gender, national origin, age, disability, or veteran status.

Job Requirements

  • One year of housekeeping experience preferred
  • Must be flexible in work hours to accommodate last minute changes in scheduling
  • Must be available to work weekend shifts
  • Knowledge of cleaning equipment cleaning techniques and safe use of chemicals is essential
  • Must be able to change tasks and adjust energy level needed to accommodate a fast-paced environment
  • Must achieve required threshold scores according to brand and company inspections

Job Qualifications

  • One year of housekeeping experience preferred
  • Knowledge of cleaning equipment and cleaning techniques
  • Ability to work in a fast-paced environment
  • Availability to work weekend shifts
  • Ability to achieve required threshold scores according to brand and company inspections

Job Duties

  • Ensure customer satisfaction by cleaning customer rooms according to SREE and brand standards
  • Remove soiled bed and bath linens and replace with clean linens as required
  • Remove accumulated trash and debris from rooms as required
  • Clean bathroom area dust all surfaces replenish room amenities clean floors and vacuum rooms as required
  • Report unusual circumstances to hotel management
  • Report maintenance requests and replacement orders
  • Maximize job efficiency by ensuring the supply cart is neat stocked and orderly
  • Ensure quality and quantity of linens by organizing and cleaning the linen closet and notify housekeeping manager of stock shortages

Job Criteria

Experience

Mid Level (3-7 years)


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