Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental
Vision
competitive pay
Pet insurance
Employer Paid Life Insurance
PTO after 60 days
digital tipping
401k with employer match
Career growth opportunities
Job Description
RRI West Management, LLC is a prominent hospitality company managing over 24 Red Roof Inns and Red Roof Plus+ locations across the United States. As Red Roof's largest franchisee, RRI West boasts a rich history in the economy hotel segment, driven by a passion for delivering exceptional guest experiences through dedicated staff and innovative hospitality strategies. Their portfolio's success is anchored in recruiting and developing employees who are deeply committed to fostering meaningful relationships, ensuring a harmonious balance of business success and guest satisfaction. The company's core philosophy involves starting with the best people, strategizing to achieve pivotal business results, and relentlessly focusing on guest satisfaction, creating memorable experiences that resonate well beyond a guest's stay. This approach has cemented RRI West's reputation as a leader in the economy lodging industry, emphasizing both quality and guest comfort in every aspect of their operations.
The Full Time Housekeeper position plays a vital role within this dynamic organization. Offering a competitive starting wage of up to $16.50 per hour along with weekend shifts, this role is designed for candidates ready to contribute to maintaining exceptional cleanliness and guest satisfaction across numerous hotel properties. New hires benefit from a $500 sign-on bonus structured to reward ongoing commitment: $100 after 30 days, $150 after 90 days, and $250 after six months. This position is significant because housekeepers directly impact the guest experience by preparing rooms that are not only clean but also welcoming and comfortable, adhering to the company’s rigorous quality standards and time expectations for daily cleaning tasks.
Housekeepers operate under the guidance of the company's established safety and sanitation protocols, including OSHA regulations, utilizing approved chemicals and cleaning techniques to maintain a healthy environment for guests and coworkers. They collaborate closely with other departments such as maintenance to address any room-related issues promptly, enhancing overall operational efficiency. The role also requires excellent communication skills to report maintenance concerns or discrepancies to front desk personnel, ensuring smooth coordination throughout the hotel.
Beyond the operational expectations, RRI West fosters a team environment where employees are encouraged to grow professionally. This role offers potential for career advancement and cross-training opportunities in other hotel functions such as laundry, maintenance, or front desk operations. With a focus on employee well-being, the company provides comprehensive benefits including health, dental, and vision insurance, competitive pay rates, pet insurance, employer-paid life insurance, paid time off starting after just 60 days, digital tipping options, and a 401(k) plan with employer match. The company culture emphasizes professionalism balanced with friendliness — employees are expected to maintain a neat appearance and a positive attitude that contributes to a welcoming atmosphere.
This housekeeping role demands physical stamina, requiring employees to work in various environmental conditions, including heat, cold, rain, or snow, especially in exterior corridor properties. Physical duties include lifting up to 50 pounds, bending, and prolonged standing, all necessitating a physically fit and motivated candidate. With expectations to adhere to company and OSHA safety protocols, this position is ideal for individuals seeking a stable, rewarding career in hospitality with opportunities to impact guest satisfaction directly each day.
The Full Time Housekeeper position plays a vital role within this dynamic organization. Offering a competitive starting wage of up to $16.50 per hour along with weekend shifts, this role is designed for candidates ready to contribute to maintaining exceptional cleanliness and guest satisfaction across numerous hotel properties. New hires benefit from a $500 sign-on bonus structured to reward ongoing commitment: $100 after 30 days, $150 after 90 days, and $250 after six months. This position is significant because housekeepers directly impact the guest experience by preparing rooms that are not only clean but also welcoming and comfortable, adhering to the company’s rigorous quality standards and time expectations for daily cleaning tasks.
Housekeepers operate under the guidance of the company's established safety and sanitation protocols, including OSHA regulations, utilizing approved chemicals and cleaning techniques to maintain a healthy environment for guests and coworkers. They collaborate closely with other departments such as maintenance to address any room-related issues promptly, enhancing overall operational efficiency. The role also requires excellent communication skills to report maintenance concerns or discrepancies to front desk personnel, ensuring smooth coordination throughout the hotel.
Beyond the operational expectations, RRI West fosters a team environment where employees are encouraged to grow professionally. This role offers potential for career advancement and cross-training opportunities in other hotel functions such as laundry, maintenance, or front desk operations. With a focus on employee well-being, the company provides comprehensive benefits including health, dental, and vision insurance, competitive pay rates, pet insurance, employer-paid life insurance, paid time off starting after just 60 days, digital tipping options, and a 401(k) plan with employer match. The company culture emphasizes professionalism balanced with friendliness — employees are expected to maintain a neat appearance and a positive attitude that contributes to a welcoming atmosphere.
This housekeeping role demands physical stamina, requiring employees to work in various environmental conditions, including heat, cold, rain, or snow, especially in exterior corridor properties. Physical duties include lifting up to 50 pounds, bending, and prolonged standing, all necessitating a physically fit and motivated candidate. With expectations to adhere to company and OSHA safety protocols, this position is ideal for individuals seeking a stable, rewarding career in hospitality with opportunities to impact guest satisfaction directly each day.
Job Requirements
- High school diploma or equivalent
- Previous housekeeping or cleaning experience preferred
- Ability to perform physical duties including lifting up to 50 pounds and standing for extended periods
- Willingness to work weekend shifts
- Strong attention to detail and commitment to cleanliness
- Basic computer literacy
- Ability to follow safety protocols and procedures
- Excellent communication skills
- Ability to work in variable weather conditions
- Dependability and punctuality
- Ability to uphold confidentiality of guest information.
Job Qualifications
- One to two years in previous customer service position
- Desire to clean up after property clientele and place items in proper locations in the room
- Ability to frequently lift and bend
- Ability to work nights, weekends and/or holidays
- Must be able to work in all types of weather conditions
- Basic communication skills including reading, writing, and comprehension
- Ability to utilize a computer for timekeeping and OSHA training
- Bi-lingual in English and Spanish preferred but not required.
Job Duties
- Monitor and maintain cleanliness, sanitation and organization of guest rooms and other property areas using company standards
- Remove and replace dirty linens and terry, change and make beds, clean bathroom and vanity areas, vacuum and dust
- Follow proper cleaning procedures for all rooms based on industry and company standards
- Smile and greet guests following the 24-7 rule, maintain positive guest relations, and appropriately handle guest requests
- Restock and transport cart with cleaning supplies, linen, terry and amenities to assigned guest rooms and position securely
- Maintain organized carts and cart/storerooms
- Use approved chemicals for designated surfaces/areas according to OSHA regulations and company requirements, ensuring all chemicals are properly labeled
- Communicate with front desk staff about room information, maintenance concerns, lost and found items and any discrepancies
- Inspect room fixtures and accessories for proper location, operation and function, reporting concerns to maintenance and front desk
- Maintain confidentiality of guests' information and pertinent hotel data
- Work in non-climate control conditions such as heat, cold, rain or snow at exterior corridor properties
- Exert physical effort in operation of cleaning equipment and transporting carts (up to 50lbs) and endure various physical movements throughout work areas
- Comply with all RRI West and OSHA safety and security protocols
- Set heating/cooling equipment to proper settings in all guest rooms
- Perform self-inspections on linen and terry and accept feedback from inspections
- Complete and maintain accurate notes on daily clean reports including lost and found, maintenance issues, and concerns
- Cross train in laundry, maintenance and/or front desk functions if possible
- Maintain professional company dress code standards including a smile and friendly attitude
- Perform other duties as assigned.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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