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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
Employer Paid Life Insurance
Paid Time Off
digital tipping
401k with employer match
Career growth opportunities
Job Description
RRI West Management, LLC is a distinguished hospitality company managing over 25 Red Roof Inns and Red Roof Plus+ locations across the United States. As the largest franchisee of Red Roof, RRI West Management has established a significant footprint in the economy hotel segment, driven by a legacy of commitment, passion, and excellence in guest service. The company’s success is anchored in its core philosophy: recruiting and developing people with a genuine passion for meaningful relationships, strategizing to deliver key business results, and consistently exceeding guest expectations. This approach has made RRI West a leader in the hospitality industry, recognized... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or customer service preferred
- Ability to perform physical tasks including lifting up to 50 pounds
- Must be able to work flexible shifts including nights, weekends, and holidays
- Strong communication skills
- Ability to work in varied weather conditions
- Compliance with safety and OSHA protocols
Job Qualifications
- 1-2 years in customer service position
- Desire to clean and organize guest rooms
- Ability to lift frequently and bend
- Flexibility to work nights, weekends, and holidays
- Ability to work in all weather conditions
- Basic communication skills including reading, writing, and comprehension
- Ability to use a computer for timekeeping and training
- Bi-lingual English-Spanish preferred but not required
Job Duties
- Monitor and maintain cleanliness, sanitation, and organization of guest rooms and property areas according to company standards
- Remove and replace dirty linens and terry, change and make beds, clean bathroom and vanity areas, vacuum and dust
- Follow proper cleaning procedures based on industry and company standards
- Greet guests following the 24-7 rule, maintain positive guest relations and handle guest requests
- Restock and transport cleaning supplies, linens, terry, and amenities to assigned rooms and position securely
- Maintain organized carts and storerooms
- Use approved chemicals according to OSHA regulations and company requirements
- Communicate with front desk staff about room information, maintenance concerns, lost and found items, and discrepancies
- Inspect room fixtures and accessories and report maintenance issues
- Maintain confidentiality of guest information
- Work in non-climate control conditions and carry out physical cleaning tasks
- Comply with all safety and security protocols
- Set heating and cooling equipment properly in guest rooms
- Perform self-inspections and accept quality feedback
- Maintain accurate notes on daily clean reports
- Complete timesheets and OSHA compliance tasks
- Cross train in laundry, maintenance, or front desk if possible
- Maintain professional dress code and positive attitude
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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