Hotel Housekeeper

Macon, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible scheduling

Job Description

Our client is a leading hotel brand recognized for delivering exceptional guest experiences through commitment to service excellence and maintaining high standards of hospitality. They operate a chain of hotels known for their clean, comfortable, and welcoming environments, ensuring that every guest enjoys a stay characterized by comfort, convenience, and professional care. This establishment prides itself on fostering a positive work atmosphere where teamwork, respect, and continuous improvement are prioritized. As part of their dedicated team, employees contribute significantly to the overall success and reputation of the hotel brand by providing quality service and maintaining hotel standards.

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Job Requirements

Legally authorized to work in the United States
frequent lifting and bending are required
may be required to work nights, weekends, and/or holidays
ability to work in non-climate-controlled conditions
ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs)
maintain confidentiality of guest information and hotel data
frequent standing, walking, use of hands, and reaching with arms
occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling
visually capable of close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Job Qualifications

1-2 years in previous hotel experience preferred
some administrative duties required such as timekeeping system and rooms' cleaned reports
must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff
must be able to easily and frequently change from one task to another
work with minimal supervision
frequent lifting and bending are required
may be required to work nights, weekends, and/or holidays
17 years or older preferred
able to comfortably lift 50 lbs preferred

Job Duties

Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain cleanliness, sanitation, and organization of guest rooms and other areas
ability to remove and replace dirty linens and terry, change and make beds, clean bathroom and vanity areas, vacuum, and dust
smiles and greets guests, maintains positive guest relations and appropriately handles guest requests
restock and transport cart with cleaning supplies, linens, terry, and amenities to assigned guest rooms and position securely
use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations
communicate with front desk staff about room information, maintenance cards, lost and found items, and any discrepancies between stayovers and checkouts
inspect room fixtures and accessories for proper location, operation, and function
report to maintenance and front desk any concerns
maintain confidentiality of guest information and pertinent hotel data
ability to work in non-climate-controlled conditions
ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift
comply with all OSHA standards
provide special services for guests upon request
set heating/cooling equipment in the proper setting
perform self-room inspections and accept feedback from room quality inspections performed by hotel management and trained team members
cross-train in laundry, maintenance, and/or front desk job functions, if possible
perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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