Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Spokane Tribe Casino is a premier entertainment and gaming destination operated by the Spokane Tribe, dedicated to delivering unparalleled guest experiences through exceptional service, vibrant gaming options, and hospitable environments. As a cornerstone in the hospitality and gaming industry, the Casino prides itself on upholding the highest standards of safety, compliance, and guest satisfaction, making it a premier choice for visitors and a respected employer in the region. With a commitment to community and cultural values, Spokane Tribe Casino continually fosters a welcoming atmosphere for both its guests and employees, encouraging growth, teamwork, and excellence in all facets of operation.
The Linen Attendant position at Spokane Tribe Casino plays a vital role in the housekeeping and operational support functions of the hotel and casino. This role involves the efficient distribution of linen, towels, and room supplies, using carts or manual delivery, ensuring guest rooms and common areas are consistently well-stocked and orderly. The Linen Attendant is responsible for maintaining storerooms stocked with clean supplies, replacing soiled linens promptly, and ensuring the proper maintenance and operation of cleaning equipment such as vacuums. Beyond technical duties, the position requires upholding a positive, upbeat, and hospitable demeanor to contribute toward outstanding guest experiences. This position demands flexibility in work scheduling, with shifts covering nights, overnights, weekends, and holidays, reflecting the hospitality industry's 24/7 operational nature.
Duties include maintaining clean and organized storage areas, rotating linens to ensure proper inventory control, and observing safety protocols throughout work areas. The Linen Attendant must be vigilant in reporting maintenance issues, performing minor repairs, and monitoring hotel facilities for damage or security concerns. Safety and emergency procedures knowledge are crucial, as is strict adherence to company policies and regulatory requirements, particularly those unique to the gaming industry. The incumbent will be expected to work discreetly to minimize disruptions to guests, demonstrate excellent communication and interpersonal skills, and embrace constructive feedback to continuously improve service quality.
This full-time role offers an opportunity to join a highly regarded hospitality team within a thriving casino environment, where integrity, reliability, and guest service excellence are the foundation of success. Candidates for this role should possess attention to detail, strong organizational capabilities, and a passion for delivering exceptional guest experiences, making the Linen Attendant position integral to the overall operational excellence at Spokane Tribe Casino.
The Linen Attendant position at Spokane Tribe Casino plays a vital role in the housekeeping and operational support functions of the hotel and casino. This role involves the efficient distribution of linen, towels, and room supplies, using carts or manual delivery, ensuring guest rooms and common areas are consistently well-stocked and orderly. The Linen Attendant is responsible for maintaining storerooms stocked with clean supplies, replacing soiled linens promptly, and ensuring the proper maintenance and operation of cleaning equipment such as vacuums. Beyond technical duties, the position requires upholding a positive, upbeat, and hospitable demeanor to contribute toward outstanding guest experiences. This position demands flexibility in work scheduling, with shifts covering nights, overnights, weekends, and holidays, reflecting the hospitality industry's 24/7 operational nature.
Duties include maintaining clean and organized storage areas, rotating linens to ensure proper inventory control, and observing safety protocols throughout work areas. The Linen Attendant must be vigilant in reporting maintenance issues, performing minor repairs, and monitoring hotel facilities for damage or security concerns. Safety and emergency procedures knowledge are crucial, as is strict adherence to company policies and regulatory requirements, particularly those unique to the gaming industry. The incumbent will be expected to work discreetly to minimize disruptions to guests, demonstrate excellent communication and interpersonal skills, and embrace constructive feedback to continuously improve service quality.
This full-time role offers an opportunity to join a highly regarded hospitality team within a thriving casino environment, where integrity, reliability, and guest service excellence are the foundation of success. Candidates for this role should possess attention to detail, strong organizational capabilities, and a passion for delivering exceptional guest experiences, making the Linen Attendant position integral to the overall operational excellence at Spokane Tribe Casino.
Job Requirements
- Must be at least eighteen (18) years of age
- Previous housekeeping and/or cleaning experience preferred
- Efficient time management and organizational skills
- Detail-oriented
- Schedule flexibility must be willing and able to work all shifts, nights, overnights, weekends, and holidays
- Ability to adapt to different situations and changes in work processes to accommodate guest needs
- Demonstrate the ability to take constructive feedback
- Good communication skills, both written and verbal
- Read, write, and speak English with general working fluency
- Demonstrate excellent listening skills to ensure meeting guests' needs
- Knowledge of, and willingness to learn, new cleaning methods
- Excellent guest service skills, reliability, organizational skills, integrity, and honesty as well as high energy levels
- Interact appropriately and effectively with guests, management, other team members, and outside contacts
Job Qualifications
- Must be at least eighteen (18) years of age
- Previous housekeeping and/or cleaning experience preferred
- Efficient time management and organizational skills
- Detail-oriented
- Schedule flexibility must be willing and able to work all shifts, nights, overnights, weekends, and holidays
- Ability to adapt to different situations and changes in work processes to accommodate guest needs
- Demonstrate the ability to take constructive feedback
- Good communication skills, both written and verbal
- Read, write, and speak English with general working fluency
- Demonstrate excellent listening skills to ensure meeting guests' needs
- Knowledge of, and willingness to learn, new cleaning methods
- Excellent guest service skills, reliability, organizational skills, integrity, and honesty as well as high energy levels
- Interact appropriately and effectively with guests, management, other team members, and outside contacts
Job Duties
- Responsible for stocking room attendant carts with adequate supplies to complete assigned rooms and maintain an efficient cleaning cart
- Maintain equipment such as vacuum and cleaning equipment
- Empty vacuum cleaner bag as necessary
- Notify supervisor when shortage of supplies is noticed
- Remove trash and dirty linens from room attendant’s carts
- Report maintenance problems and complete minor work repair orders
- Spot clean walls, carpets, light fixtures and room attendant carts at the end of the day
- Responsible for replenishing supply storerooms in the hotel
- Rotate linens in storerooms
- Maintain shelf organization in the storerooms
- Has a thorough knowledge of emergency procedures
- Take corrective action where required to improve safety of work areas
- Maintain security of keys and hotel as assigned
- Deliver special request items such as cribs to guest rooms
- May be required to maintain water quality by properly testing water chemistry and ensure proper balance in hotel pool
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Perform job duties with a minimum of disruption of the guest
- Follow all company safety and security procedures as well as all applicable regulations
- Observe and report damage of hotel property
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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