Hotel Host (Guest Service Agent)

Mount Laurel, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Benefits

competitive salary

Employee Discounts

Career development opportunities

flexible scheduling

Team-oriented environment

Paid holidays

Training and development programs

Job Description

Hyatt Place is a part of the esteemed Hyatt Hotels brand, globally recognized for delivering exceptional hospitality experiences. As a hotel chain, Hyatt Place is renowned for its innovative approach to guest stays, combining relaxed style with high standards to offer a unique and memorable hotel experience. Hyatt Hotels pride themselves on going beyond mere accommodations by creating rewarding moments for their guests through thoughtful design, exceptional cuisine, and attentive service that inspire and delight. Hyatt Place specifically is crafted to cater to travelers who seek comfort, convenience, and a welcoming atmosphere during their stay.

The role of... Show More

Job Requirements

must be 18 years or older
high school diploma or equivalent required
previous guest service experience
schedule flexibility for both AM and PM shifts including weekends and holidays
strong command of the English language including speaking, reading, and writing
ability to learn quickly and work in a fast-paced position with guest interaction
must be able to multitask
ability to lift, pull, and push moderate weight (minimum of 20 lbs)
basic computer skills including Word and Excel
a true desire to satisfy the needs of others in a fast-paced environment

Job Qualifications

high school diploma or equivalent
previous guest service experience preferably in a hotel or related field
strong command of the English language including speaking, reading, and writing
ability to learn quickly and adapt to a fast-paced environment
proficient in basic computer skills such as Word and Excel
ability to multitask effectively
excellent communication and interpersonal skills

Job Duties

greet and welcome guests upon arrival
manage the Hotel Host Stand and assist guests with inquiries
oversee the Bakery Café ensuring a clean and inviting atmosphere
facilitate guest check-in and check-out processes efficiently
monitor and maintain the Guest Kitchen, e-room, and TV den
assist in servicing and preparing meeting rooms
respond promptly to guest needs and provide exceptional customer service

Job Location

You may be also interested in: