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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401k
Professional training
Paid Time Off
Employee Discounts
Job Description
SREE Hotels is a dynamic and rapidly expanding property management company headquartered in the beautiful Ballantyne area of Charlotte, North Carolina. Specializing in hospitality management, SREE Hotels owns and operates 24 well-recognized brand name hotels across key markets in the Southeast, including Charlotte, Raleigh, Durham, Columbia, Cincinnati, and Myrtle Beach. The company's portfolio prominently features prestigious brands such as Marriott and Hilton, reflecting its commitment to quality service and guest satisfaction. SREE Hotels prides itself on providing its employees with ample opportunities for career progression and professional growth within the thriving hospitality industry. With convenient access to major highways and... Show More
Job Requirements
- Minimum 2-3 years of direct hotel sales experience
- Knowledge of sales techniques and revenue management
- Proficient in Microsoft Word and Excel
- Effective communication skills in English
- Ability to work flexible hours including weekends
- Must have reliable transportation and a valid state driver’s license
- Ability to use standard office equipment and perform indoor work
- Ability to attend client meetings and tours, climb stairs, and participate in property functions
- High ethical standards and professional appearance
- Ability to handle multiple tasks and prioritize effectively under pressure
Job Qualifications
- Direct hotel sales experience is required (2-3 years minimum)
- Knowledge of general sales techniques, revenue management, and customer service skills
- Fluent in basic computer skills including Word and Excel in business format
- Fluent in electronic communications including email
- Ability to solve problems and make sound business decisions
- Excellent verbal and written communication skills
- Ability to work as a team player with all levels of hotel staff
- Excellent guest relations skills
- College degree and/or equivalent sales experience required
- Demonstrated ability to influence customers to close the deal
- Excellent judgment
- High ethical standards of conduct
- Flexible schedule including weekends required
Job Duties
- Achieve productivity goal and activity goal by targeting accounts with appointment-oriented sales calls
- Maximize current hotel’s key accounts by saturating account contacts and departments
- Establish and maintain close contact with key accounts through phone calls, appointments, client functions, tours, and professionally written correspondence
- Promptly follow-up on all customer needs and inquiries in an efficient and timely manner
- Negotiate guest room rates and hotel services within approved booking guidelines
- Capture and shift business from market hotels through research, networking, telemarketing, and soliciting new accounts
- Maintain an organized file management system to service clients and employer
- Participate in associate functions, client and guest events, and community events
- Assist with developing and maintaining the business plan with General Manager, Marketing Manager, and Corporate Director of Sales
- Qualify all leads and prospects gained from tele-prospecting, cold calls, sales blitzes, and other lead sources
- Participate in joint sales calls with the Corporate Director of Sales and General Manager
- Actively participate in Revenue Management calls
- Assist with rate and service decisions
- Attend weekly sales meetings
- Complete weekly and monthly sales call reports and submit to General Manager and Corporate Operation and Sales Team
- Display a positive and team-oriented attitude and maintain open communication with all hotel departments
- Build and maintain rapport with competitor hotels, lead sources, clients, and local community
- Maintain a neat, clean, and professional appearance, representing the hotel and SREE Hotels with integrity and professionalism
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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