HomeTowne Studios & Suites by Red Roof logo

Hotel General Manager - Spokane Valley

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Up to $80,168.40
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a premier extended stay hotel management company known for delivering quality accommodations and exceptional guest experiences across 20 states. Renowned for its commitment to excellence, HomeTowne Studios manages hotels that underwent renovations in 2018, ensuring modern, comfortable, and well-maintained properties. This company is not only dedicated to providing outstanding hospitality to its guests but also strives to be an employer of choice by fostering a positive work environment where employees are valued and supported. With a strong focus on employee well-being and career growth, HomeTowne Studios offers competitive pay, comprehensive benefits, and opportunities for professional development. The company’s culture emphasizes teamwork, accountability, and continuous improvement in both guest and employee experiences.

The General Manager role at HomeTowne Studios is a full-time leadership position offering a competitive starting salary up to $80,168.40 annually, with compensation commensurate with experience. This role is critical in overseeing daily hotel operations while ensuring that both guest satisfaction and property standards remain at their peak. The General Manager will be responsible for managing multiple departments within the hotel, including Front Desk, Housekeeping, Maintenance, Laundry, and Sales. Leadership and management skills are essential for recruiting, hiring, training, and motivating staff to exceed service and quality expectations. This role requires a hands-on approach to inspect and maintain the cleanliness and order of rooms, public areas, and outdoor grounds.

Additionally, the General Manager must ensure compliance with all federal, state, local, and company regulations. Financial acumen is necessary to control costs, manage budgets, and analyze profit and loss statements. The role involves forecasting labor needs and managing inventory procurement to maintain stock levels within budget constraints. Administrative responsibilities such as scheduling, payroll oversight, labor reporting, night audit verification, and responding to guest feedback are key components of this position. The ideal candidate is self-motivated, capable of working independently, and possesses a drive for success and leadership. Experience in the hospitality industry, especially within extended stay hotels, is preferred, along with a strong understanding of financial and operational management. This role offers the opportunity to make a significant impact on the company’s growth and the happiness of both guests and employees, supported by a comprehensive benefits package that includes health, dental, and vision insurance, 401(k) with matching, paid time off, and life insurance.

Job Requirements

  • high school diploma or equivalent
  • at least 1 year of hotel management experience
  • must be self-motivated and able to work without direct supervision
  • excellent communication skills
  • ability to analyze financial reports
  • strong organizational skills
  • motivated by financial results

Job Qualifications

  • prefer 2 years of management experience, preferably in extended stay hotels, restaurant or retail management
  • understanding profit and loss statements and budgeting experience preferred
  • ability and drive to lead a team and have the attitude for success
  • strong leadership and communication skills
  • knowledge of hotel operations
  • customer service expertise

Job Duties

  • maintain the hotel's quality by inspecting rooms, public access areas, and outside grounds for cleanliness and order
  • responsible for the management of the front desk, housekeeping, maintenance, laundry and sales at the hotel
  • recruit, hire, train and lead employees to meet and exceed service and quality
  • coach, counsel and motivate all employees as necessary
  • ensure compliance of federal, state, local and company requirements
  • control costs effectively to meet budget guidelines through forecasting, labor control and overall profit and loss performance
  • manage property inventory and ordering of supplies to ensure proper stock levels are maintained while remaining within budget
  • manage the daily, weekly and monthly administrative functions including scheduling, labor reporting, night audit verification, payroll and responding to guest reviews
  • perform all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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