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Hotel General Manager @ Residence Inn Uptown Charlotte
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Quality healthcare options
Paid holidays
Paid Time Off
Bonus opportunities
IRA eligibility
Job Description
Residence Inn Uptown Charlotte is a distinguished extended-stay hotel under the renowned Marriott brand, situated in the vibrant heart of Charlotte's premier shopping and business district. This all-suite property caters primarily to travelers seeking the comfort, convenience, and spacious amenities of home during their extended visits. The hotel provides spacious suites, complimentary breakfasts, evening social events, a fully-equipped fitness center, and a variety of thoughtful conveniences tailored exclusively to long-term guests. Known for delivering warm, reliable service and establishing enduring relationships with both business and leisure travelers, Residence Inn Uptown Charlotte stands out as a leader in hospitality within the... Show More
Job Requirements
- 3-5+ years of General Manager experience within Marriott or major hotel brands
- Extended-stay experience highly preferred
- Proven track record delivering strong financial results and guest satisfaction scores
- Ability to lead motivate and develop teams across all hotel departments
- Strong operational knowledge of suite-style hotels housekeeping and long-term guest needs
- Skilled in revenue management budgeting labor planning financial analysis
- Excellent communication relationship-building problem-solving skills
- Proficiency with MS Office and Marriott systems such as MARSHA Opera/CI Micros reporting tools
- Hands-on visible leadership style approachable supportive dedicated to high service standards
- Hospitality degree is a plus
- Strong background in Food & Beverage required
Job Qualifications
- 3-5+ years of General Manager experience within Marriott or major hotel brands
- Proven track record of strong financial results and guest satisfaction
- Ability to lead motivate and develop teams across departments
- Strong operational knowledge of suite-style hotels and housekeeping operations
- Skilled in revenue management budgeting labor planning and financial analysis
- Excellent communication relationship-building and problem-solving skills
- Proficiency with MS Office Marriott systems such as MARSHA Opera/CI Micros and reporting tools
- Hospitality degree is a plus
- Background in Food & Beverage required
Job Duties
- Lead day-to-day operations ensuring alignment with Marriott brand standards
- Drive performance across guest satisfaction occupancy extended-stay business mix revenue management and GOP targets
- Oversee department leaders providing training coaching and developmental support
- Hire develop and retain high-quality team members maintaining a positive collaborative workplace
- Produce and analyze financial and operational reports with Corporate teams
- Partner with Sales to grow corporate long-term stay group and relocation business
- Conduct property inspections to uphold cleanliness maintenance and safety standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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